Diagnostic services service near Redlands, CA

My friend's car broke down on Baseline Rd. Nate was one of the gentlemen that helped us. Great help, service, and hospitality. I'd go back there every time! Jay Bowman

it is true, they do "care" at the care shop .mark is the most knowledgeable person I know when it relates to anything about any motor vehicle. I first brought in work truck's for the company I worked for, then my personal pickup, my chevy Tahoe was stolen and striped and his crew put it back together again as it was, mark and his wife rose to run a tight ship and really do care about the work and the customer .they really do back the work without question on the warranty. I have only the very best comments to give, you can trust mark without any concerns because he will have already taken care of any issue before it is a problem. Michael F.

This the only shop I take my car to. It's not cheap but the best service and mechanics I've found here in AV. This is a AAA shop. Never a mistake made!

This establishment offers great customer service on top of their excellent auto services. They go out of their way to make your day easier. Kelsey Freitas

Probably the most honest place in town. I came because Econo Lube told me I needed new brakes which sounded fishy since they were about a year old. Came here and after a few minutes they said I didn't need them. They just needed some tweaking and cleaning. Boom! Worked like new, no more terrible noise, they wouldn't even take my money. The whole team is super nice. We've been here tons of times, they might not always be the cheapest game in town but they've got a customer for life. Erick Uribe

Established in 1965, our highly skilled technicians offer comprehensive knowledge and experience. You can be sure that your car will be handled with the latest diagnostics equipment and that everything done to your car will be explained to you in layman’s

really nice guy! he knows his cars especially specific cars and what goes wrong. they were budget friendly, i will go back! 5 stars

Best auto repair shop I've experienced in my 45 yrs of owning cars. These guys are polite, timely and proficient. Wouldn't take my car any place else.

Fast service and clean shop... recommend this shop as best in san bernardino area Issac Coronado

This facility has the most economical, fast and friendly service in town. I have been a customer for several years and will continue to be until they are no longer in business. I have never had any trouble with the services that have been provided. Will recommend this facility to anyone!

First let me say the African american manager I assume never greeted me. We had new tires and two alignments done and less then 6 months later the tire was half bald which obviously indicates the alignment was not done properly. As soon as my husband begin to question and ask about next steps we were immediately told to read our contract and we were basically "dumb" for thinking that should be pointed out. The manager said come back later and I'll do the rotation although you didn't read the contract over and over in an extremely patronizing manner. I have an 08 ml350 in good condition so if the work had been done right we would not need new tires less then 6 months later. More then that this gentleman is basically "yelling" at my husband as if he is not intelligent. My husband is an accountant of high intellect I then informed him not to contract me because we own a business and are aware of how contracts works. At the end of the day we do what is right for the customer not in a manner that demeans or patronized them. He begin to yell louder mock me say " I'm not dealing with you I assume because he did not want to be corrected by a women. This man was extremely unprofessional condescending. Funny thing is when the caucasian women went to get her car he placed her keys in her hands warmly and said have a beautiful holiday. But I did not even get a how are you today. Being in management for 17 years I have never personally experienced reverse racism. Guess there is a first time for everything. Please stay away from this place. If you can't please read your contract and you will be better served if your non black. Good luck and choose wisely.

Very poor business practices, they do not protect your property and when something happens they do not want to take any responsibility for the damage. I took my truck in to them, due to a bad transmission. They told me it would need a new rebuilt transmission and it would cost $ 2700.00 to do it. I told them I did not have the money and it would be a few weeks before I had the money. They told me that was ok, I could leave it there they would do the work and then I could pick it back up when I had the money. They told me they had plenty of room to keep the truck there rather than bring it back when I had the money to do the work. While my truck was there it got damaged, someone hit the rear driver fender and damaged the fiberglass fender. I picked up the truck and drove it to Riverside, and that evening I noticed the damage. The first thing the next morning I took it back to them he said that they would review there cameras to see how and when the damage occurred. I waited almost a week and they never got back to me to let me know what they found. I went in to see about the damage and he said that the cameras did not show anything. Rather than calling me to let me know he just figured I would go away. I am very disappointed in there actions. This not only makes me mad, but he has also lost additional work as I have another truck that needs a transmission and they will never get that work as A result of all the hassle they have put me through. If you are going to take your vehicle to them be forewarned they do not car it they damage your vehicle. Very poor business practices..... I am telling everybody to go elsewhere to have there vehicles repaired. As this is a transmission most of the time you will have to leave your vehicle there a days at a time and a lot can and does happen there.

The reason I go to Rays Auto service is simply because I trust they give the correct diagnosis and repair it correct. its hard to find a place that is not trying to make an extra buck and up sell you.