Ac and heating repair service near Santa Monica, CA

We were referred to Mitch at Schneider's Auto Repair by a family member who has had nothing but good things to say about them. We have taken our cars to Schneider's for the past couple years and have received excellent service from them. The customer service department was extremely courteous to us each and every time. I have referred friends and family to them and will continue to do so!

Dear Steve Italiano a.k.a. “Diesel Vehicle Service” I have been serving the city of Simi Valley and surrounding cities, in German auto repair, for the past 25 years. In that time I have built great relationships with all of my customers and earned their loyalty and trust. Not sure why you have chosen to go on the public forum “Google Business” and others and fabricate a story about your experience at my business? You did recently visit my shop twice. Once on 8/28/15 and again on 09/23/15 to drop off your 2003 Mercedes Benz 300D for services. I did not work on a Diesel CDI Mercedes wagon as you claim and did not perform the services you stated in your review. On your first visit you claimed your car would not shut off. We performed a diagnostic on the vacuum system, installed new vacuum elements, replaced 5 injector hoses, and performed a rear brake service and oil change. On your second visit you ordered all of your own parts and had them delivered directly to my shop, via UPS. I performed only labor on your vehicle which did not include replacing any injectors as you state. You picked up your car on Saturday 9/26/15 at 1:30 in the afternoon. I have the parts list and both service invoices from my shop to prove which services where done. You seemed very happy with the service my shop provided, you were smiling and you even shook my hand which I have all on my surveillance video. You then state in your review that you took your car to the Mercedes dealer and claimed I did not perform the work stated. That would be impossible since you posted your car for sale on Craigslist and Ebay on Sunday 9/27/15 (the very next day); the same day you wrote this fabricated review. Again I have proof and copies of both ads. You then went a step further and proceeded to write slanderous reviews about my business on Google Business using various aliases, i.e.: Beverly Hills Guy, John Gonham and Guy Fieri and posted a fabricated review on the MB World Forum under user name “BobC63”. You also proceeded to write slanderous reviews on my wife’s YELP work page, my dad’s YELP and Google work pages and my IT guys Yelp work page that are all completely false. I have filed a police report with the Simi Valley Police Department for the threats made in your review about impersonating me on the phone, canceling my insurance policy on my business and leveling my building. If anyone reads your 112 reviews on Yelp alone they will realize the type of person you are. You prey on other innocent businesses across the country, CA, PA and NJ, by writing bad reviews on YELP and GOOGLE. I know this because I have talked too many of them personally on the phone as well. You write racist remarks, use lewd language, make numerous threats and make many false accusations. Mr. Italiano, defamation and libel are illegal and punishable by law. The right way to resolve an issue with any business is to speak with the business owner and voice your concerns. Give them the chance to make things right before bashing them on the internet.

I brought the tire to get repaired. When the work was done, I asked how much I owned them because I did not purchase the tire at this store. The manger said it did not cost me anything. It was a compliment from the store. I was shock by his kindness. I definitely would go back for any tire service in the future. Mar Lau

I used to go to a mechanic close to my house and discovered that they usually did not completely fix the problem and kept repeating that my car is old and will not last very long. That was three years ago. I started going to Lima Auto and found out that driving a little bit is definitely worthwhile. Chris and Mike are honest and reliable in all they do. If you come in with a problem and they deem it minor, they let you know. They never exaggerate the problem and their cost is reasonable. They are courteous and work with integrity. If and when I have mechanical/car issues, I really stopped worrying because I know and trust Chris and Mike to help me.