Tire repair service near Santa Western, CA

I am writing this review as a warning or caution to those who are considering taking their vehicle to this particular shop. I am a nearly 60 year old professional who has been a loyal customer of Midas for many years. I usually take my vehicle to the shop in Mission Viejo but for the past couple of years or so have been taking it to the Lake Forest location. In the past I have always dealt with the manager, Marcos, who was polite, professional and helpful. I wish he was still there. I recently had an issue with my taillight/blinker not working and I brought my vehicle to the Lake Forest Midas. I was told the electrical plate the bulbs plug into needed to be replaced, which seemed reasonable and the repair was made. Since that plate has been replaced by this shop, I have had to bring my vehicle back several times because the same taillight would stop working. I tried to explain to "Manny" that the problem is most likely a short or loose connection with the electrical plate they replaced. Manny could not have been any less interested in what I had to say, would talk over me and at one point told me they "don't do electrical", although their Whitepages advertisement states they do. The very next day, after one of my several trips back, my battery was completely drained. I tried to explain to Manny there must be a short or loose connection but again he just talked over me and dismissed anything I said. Manny told me I needed a new battery and $200.00 later sent me on my way. The SAME taillight went out again and again Manny was rude and not interested in helping me but said he would have his mechanic take a look. When I picked up my vehicle Manny was not around and the mechanic, who was actually nice and apologetic, told me no one ever told him about the electrical plate they had replaced, so he re-worked all the connections and sent me on my way. Long story short, taillight went out again and when I tap it with my hand, it goes back on, indicating a short or loose wire. I brought my vehicle back today and told Manny what was happening. Again, he could not have been any less professional or helpful and REFUSED to complete the repairs his shop initiated. I asked for the District Managers phone number and Manny told me he is the "Owner" and they would just have me call him anyway. I told Manny I would still like the number and he wrote down a number that actually connects to Equifax. Dishonest ? Disgruntled ? who knows ... hopefully this doesn't happen to anyone else ... good luck.

ok, well, i just suddenly appeared at the shop, because my car had trouble starting. being a dummy, i thought it was my battery, but, when i explained the attempts and the clicking, he knew the exact problem. i can always trust the guys at the shop. i have an old car, and they have been doing the upkeep for years now. it is a toyota truck, so it is priceless to me, and they always fix it with a smile! heros!

Great guys and super service.

I'm glad to be back at Pacific German with another Audi. The service is excellent as always, friendly atmosphere, and most important...my car is in great hands. Thank you Shawn, and all the guys there. Florin M. Tustin, CA

First time customer here. I was recommended by a friend and since I have absolutely no clue on the everything car except how to drive them I was a little apprehensive. I initially was prepared to spend around $150 - $200 for new brakes. Shortly after dropping my car off I received a call letting me know that my brakes were fine and instead I only needed to replace a small part. SAY WHAT?!? Needless to say, I also decided to get my oil change. Everything came to around $60! Fantastic service! No BS. I definitely recommend them!

Excellent mechanic shop I finally found to take my Sprinter Vans for service in Los Angeles Much better than dealerships. Nice people, expertise work, convenient location, fair price. No Wonder that they have so many cutomers

This place is awesome. I was looking for a place near me that could perform an alignment on my 2007 Ford escape. The manager there (Don) gave me a great deal, presented me with excellent customer service and treated me like a human being. I don't normally post reviews but I was moved to do so after my experience here. Thanks guys... Richard Forte

Having my car repaired at Finishline is like having my brother take care of my car. They serviced my car in a timely manner, let me know I did not need brakes when I thought I did, even checked my spare tire pressure (which was flat) and updated my GPS for no charge. It is great to know I have my very own pit crew!

I would highly recommend your services to others.

Al and his team at South County Brake and Auto are wonderful. They have serviced all of our family cars for over 10 years. This business is the type every non-mechanical person wants to have as a go to. They are trustworthy, timely and they do what they say they are going to do. There have been a few times where I have needed them to look into something and they were clear in explaining the problem and fair in their estimation of costs. I would highly recommend them for brake repair along with general mechanic services.