Volkswagen service near Sun Valley, CA

Robert and Ricardo went above and beyond my expectations. I wanted to compare the Yokohama and Nitto tires side by side in person so I asked if I can order both tires and decide from there. No problem with a big smile was the answer I got and they had both tires at the store within a couple of hours and installed them that same day. They drove me home and picked me up when it was all done. They had the lowest price in Valencia who had good performance tire brand and sizes I wanted in stock plus "REBATES". I went back the next day and purchased another set of Hankook tires and once again, I wasn't sure if I should get the V12 or S1s. So they ordered both for me again and I decided to go for the V12s. To be able to compare 4 sets of tires side by side and only buy 2 sets without a deposit is unheard of these days unless the shop is confident that they can sell anything and everything the customer wants to see. I will surely be back just for this reason alone. If you're picky and love premium hi-end performance tires, then this is the shop for you. They surely have all the good stuff and the shop is definitely capable. A lot of negative reviews here and yet people keep on coming. They're busy for a reason. So go figure. Don de los Reyes

I brought my 2007 VW Jetta in to Volkswagen Santa Monica with serious brake issues. Their estimate for "Premature Rotor Damage" was over $1000. I took it over to AE German, and had it fixed quickly for nearly half the price. I will be coming back next time I need a mechanic and stop waiting my time with over priced cheaters.

Great staff. Great attitude. Great work. Extremely competitive pricing. Wont take my cars to anyone else if I can avoid it. -Sam Rhodes

My first visit for maintenance after my Mercedes warranty expired. The experience was overwhelmingly positive. Herbert has a professional calmness that exudes knowledge and confidence. You are immediately aware that you and your car are in good hands. Herbert's fees are fair and he will tell you exactly what your car needs- and perhaps more importantly, what your vehicle does not need. I am very pleased that I trusted Herbert with my C300 sport package AMG, and expect to return for any and all future service needs. sincerely, Stan Kelley

I CANNOT express enough how grateful the guys at American Tire Depot have been to me. As a single woman who knows virtually nothing about cars, I am so grateful to these gentlemen who have treated me in the same manner that I know they would want someone to treat their mothers, wives or sisters. They have kept my older car running and pieced together many times without overcharging or even charging me (for the small things) at all. I've also seen them do the same for men as well. This is quite surprising because they are a franchise, but they are all about providing excellent service and courtesy to their customers! Thank you Diego and Memo -Brandi King

Owners, chief mechanic Chris is a native of Sweeden where he learned from the Volvo factory the highly technical applications of diagnostic techniques fixing Volvo automotive as well as the Saabs. Chris & his parents including cousin Jim worked at the Volvo factory. The mechanics working at Bertone has one common goal, customer satisfaction. None can compete with Bertone with consistent top quality service with very reasonable price. Bertone's customer base is built from repeat customers & referrals. Roger Valencia

Great job! Fixed an ongoing problem with my brakes at a good price. Honest, same-day service.

Professional/excellent service. I would definitely recommend this auto repair shop to others!

Don't sign anything before you can get the car checked out, if not make sure you get the Contract Cancellation if not they will want you to pay $1,300 for a restocking fee. All of my paperwork was not even completed but they wanted me to pay this all in cash , so I had to agree to them replacing the brakes and tires. Days later I had a flat on the "new" tire, so if you are looking for reliable transportation this is not the place. The cars may look nice, and the test drive may go well, but you may end up driving off with no brakes (%5) and no tread on the tires, dispite how nice, and clean the appear to look. Double check the contract before signing they added money on the cost of the car listed, and it did not come with everything listed.