Volkswagen service near Van Nuys, CA

We went through 3 different mechanics including the Mercedes Service Department before going to Gold Star. Mike diagnosed the problem with no charge, and his findings were very accurate. We had spend close to $2000 fixing what wasn't even the issue, even Mercedes charging us 280 for diagnosis still couldn't fix the issue. I am so happy and grateful to Mike, he was so generous, professional, experienced, and courteous, we've finally found an honest and extremely experienced mechanic. I will recommend Gold Star to all my friends and family. I rate Gold Star a 10!!!!!!!

They have the lowest prices for service and they are very friendly. I've been using them for years and always satisfied. Mark Nelson

Shady shop in Glendale must avoid. I went in for some new tires. They continuously changed the price quote and switched tire brands. They insisted that I need an alignment and new control arm bushings or they won't provide warranty on the new tires. I allowed them to change the bushings and do an alignment and after a couple of days the car drives terribly. It pulls to either right or left side at highway speeds and intermittently there is a wobble on the front right wheel side. I took the car back and after their "mechanic" test drove they tell me I need new brake rotors and need new brake system. This is so bogus because when they worked on my car initially they said everything is fine we checked brakes, etc, etc, etc. My car was driving fine before they worked on my car! I just needed new tires. So now my car has a wobble and alignment is off and they wont fix the work they did. They want to charge me for more things that I don't need instead of replacing the cheap aftermarket bushings they put in. Really sad just avoid this place. Just let them fix your flat tires nothing more. CHECK THEIR BBB! ALL THEIR STORES HAVE 'F' RATING AND THE GLENDALE LOCATION DOES NOT EVEN HAVE BBB! How is this shop still open I have no idea...

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My charger rides so good after the tune-up they gave me, I had a very long drive so I decided to get a tune-up first, so glad I did! They do amazing work!

Great service, Honesty with quality inspection and diagnose at fair price.

These guys got me a good price on a pair of new tires. Install on what looked like it turned into a busy Friday afternoon took about an hour. Rachel Ann Pierce

I brought my 2007 VW Jetta in to Volkswagen Santa Monica with serious brake issues. Their estimate for "Premature Rotor Damage" was over $1000. I took it over to AE German, and had it fixed quickly for nearly half the price. I will be coming back next time I need a mechanic and stop waiting my time with over priced cheaters.