Brake repair service near Woodcrest, CA

This facility has the most economical, fast and friendly service in town. I have been a customer for several years and will continue to be until they are no longer in business. I have never had any trouble with the services that have been provided. Will recommend this facility to anyone!

First let me say the African american manager I assume never greeted me. We had new tires and two alignments done and less then 6 months later the tire was half bald which obviously indicates the alignment was not done properly. As soon as my husband begin to question and ask about next steps we were immediately told to read our contract and we were basically "dumb" for thinking that should be pointed out. The manager said come back later and I'll do the rotation although you didn't read the contract over and over in an extremely patronizing manner. I have an 08 ml350 in good condition so if the work had been done right we would not need new tires less then 6 months later. More then that this gentleman is basically "yelling" at my husband as if he is not intelligent. My husband is an accountant of high intellect I then informed him not to contract me because we own a business and are aware of how contracts works. At the end of the day we do what is right for the customer not in a manner that demeans or patronized them. He begin to yell louder mock me say " I'm not dealing with you I assume because he did not want to be corrected by a women. This man was extremely unprofessional condescending. Funny thing is when the caucasian women went to get her car he placed her keys in her hands warmly and said have a beautiful holiday. But I did not even get a how are you today. Being in management for 17 years I have never personally experienced reverse racism. Guess there is a first time for everything. Please stay away from this place. If you can't please read your contract and you will be better served if your non black. Good luck and choose wisely.

On 12/20/11 I took my 2005 Nissan Maxima in for repair to the braking system. I was told upon inspection of my vehicle that the issue was warped rotors and bad pads on the front; the rear brakes were deemed to be in good working order with good pads. I was quoted a price for the work which I found acceptable and asked them to proceed with the work. The work was completed within the day and I paid for the work. The car needed some unrelated work which could not be done by this shop so I took it the following day to get those repairs done at another shop, the car was only driven home and to the shop for the motor work. I got the car back on 12/23/11 and noticed that the brakes were still shuddering when stopping. I called Bob & Al's on 12/26/11 after the holiday to make arrangements to get the brakes checked but I got a recording that they would be closed until 1/3/12. I contacted Bob & Al's on December 10th in person and I was asked to bring it later that week which I did 1/13/12. They kept it all day and said the front disks were warped again and that I was to blame for driving the car hard, I explained that I had barely driven the car and I tried to contact them on the 26th but they were closed. They turned the rotors, but when he took it for a road test the same issue was there. I was asked to bring it back for troubleshooting on 1/18/12 which I did. They stated that the issue was now the rear rotors that were very warped and they would have to be turned, which would cost me 75.00. I told them to proceed but was not happy. I got to their shop at 4:30pm and asked the Owner how this was missed the first time and second time? He said there was no way he could know that just by looking at the rear brakes. Then he got belligerent and said he was bothered by my questions and that if I thought he was cheating me I could go F*ck myself and that he did not need my F*cking business or my money. He threw my keys at me and told me to get the F*ck off his property. I was sh

Dave was awesome from the very first time we called, all the way to the final day of completion. He is the best! Dave is very honest, trustworthy and a man of his word. His shop is very clean and hard working. They are so good, it's like a NASCAR Pitcrew handle your vehicle's needs. They take pride in their work and make you feel great and relieved to put your vehicle in such expert hands. Zach the mechanic was amazing and professional. He met with my Dad and brother and showed them the old engine and was very courteous and professional. It was an all around Amazing experience! Canyon Lake Auto is the best shop around, period. Excellent and friendly customer service and professionalism guaranteed! Quickly diagnosed and repaired my vehicle in a very timely manner from start to finish. I am very happy with the investment and will continue to use Canyon Lake Auto for any future repairs. I would highly recommend Canyon Lake Auto to anyone and plan to bring our other business related vehicles in for service. Thank you Canyon Lake Auto Dave, Zach and Crew! They make you feel like family. Friends for life! Thanks for helping our family get back on the road. God bless! 5 stars!!!?????

really nice guy! he knows his cars especially specific cars and what goes wrong. they were budget friendly, i will go back! 5 stars

High quality auto repair in San Bernardino CA

This place is awesome. I was looking for a place near me that could perform an alignment on my 2007 Ford escape. The manager there (Don) gave me a great deal, presented me with excellent customer service and treated me like a human being. I don't normally post reviews but I was moved to do so after my experience here. Thanks guys... Richard Forte

Brought my Honda Accord in for ac repair, the guys at aa fixed it right away and gave me a great price. I have found my auto repair shop!

I WILL NEVER TAKE MY CAR HERE AGAIN!!! I took my car in for an oil change and the next day I noticed something leaking on my garage floor. I took my car back and the owner proceeded to tell me that it was my "rack and pinion" and that "it needed to be replaced" right away at a cost of $1100! The owner was very apologetic and offered to show me what was wrong with my car (I am not a mechanic and would not know what I was looking at even if he did show me). I opted to take my car and get a second opinion and the other mechanic told me that THERE WAS NOTHING WRONG WITH MY CAR! He stated that someone had just spilled some oil all over the engine compartment and that my rack and pinion was just fine and had no leaks! Now I have to wonder if I was taken advantage of when I had Allstar Auto Center fix my brakes. The owner gave me the same apologetic song and dance that he would have to replace my rotors because they were in such bad condition. I went in there that time for a simple oil change and to have my tires rotated, and walked out of there paying $360. Now I wish I had asked for the old parts to know if those repairs were necessary.