Alfa romeo service near Colorado Springs, CO

We have seen it all, and we know a good guy when we see it. You have mutual respect, and you see the honesty, the extra mile they went to to really get a difficult job done, and the fair price at the end... And you know this is going to be a long-term relationship. The owner dealt with us personally, kept us posted along the way, and gave us a realistic estimate of the length of the job. Cheri F. Colorado Springs, CO

Provided lyft service to and from the shop Vehicle was finished before the time they had told me

Sorry, I just don't trust them. Too many mistakes, misdiagnosis and overcharges. They'll do ONE repair but charge 2 time codes. i.e. If you replace the alternator and the belt you don't charge for each as if seperate. Its simply dishonest. I will say they did refund Hundreds of dollars on one screw up, because I caught it. I gave 1 star only because 0 wasn't an option.

First, it took almost two hours to get my oil changed. Before they brought my car out they provided me with a list of issues that my car needed fixed, the biggest and most expensive being a new time belt. I was told the timing belt was cracking (I was priced an amount higher than the value of my car). I waited to get any repairs so I could get a second opinion and over night my car started leaking oil. I took it in to another shop that fixed the oil leak and they told me that the cover over the time belt did not look like it had been touched in a while and when they took it off to look, there was no cracking on the belt. Not only did Aspen auto lie to me, they extremely over priced me on repairs and created more issues with my car. I will never go here again.

Great company to have work done very honest

I have been using Import Auto Tech for many years now. The service is always outstanding. My car comes back to me cleaned inside and out. No additional work is done unless approved by me first. -Vera

I called and set up an appointment Friday the 15th and was told by Blake, that they would be over Saturday at 10. Saturday 10 am rolled around and no call no show. I called at 10:15 to see if my directions were bad and Jeff told me that he sent a text (I never received any) and that they had been called to an emergency on I-25. He said that they would be over by 12. 12 rolled around and again they were a no show, no call. At 1:50 I sent a text, no response. I called at like 3:30-4 and the number had been disconnected (or I was blocked). I didn't ask for a miracle, didn't ask for anything but them to swing by to help diagnose a no start issue. However, common decency like a phone call to let someone know you are running late or can't make the appointment would be the right thing to do. One simple phone call and some honesty like "I over booked myself, or this repair is taking longer than expected" would have prevented a nasty review and someone having the impression that they were lied to. Obviously this is a great example of how to NOT run a business. Then out of the blue today (Sunday) I get a text that says "On the way" at 12:48. Well it's now 2:40 and no further info and again a no show. I can't give a 0 star rating or I would. I can't recommend them as you don't have any idea if they will show up and help you fix the issue. No I would not recommend them, and if you try them you might think twice about the quality of the repair/work. I read the previous reviews and made my decision to call based on them. Obviously my experience is no where near good.

Normally I would not give such a bad review, but after discussions with Mondino, I had to write one. Here's the deal... I took my Ferrari to Mondino based on recommendation. I needed the belts and hoses done, and dropped the car off with them. They did the work, and most things were done well, BUT, the job required that the top end be resealed, which included the distributors. I relocated to Oregon, and trailered the car. I put the car in storage for 6 months, while I was overseas in support of defense efforts, and when I returned I took the car for a drive. I drove less than 200 miles, and when I got home i noticed oil under the car. I took the car to the Ferrari dealer / service in Portland for a new clutch and to repair the oil leak. After they took the car apart, they showed me that the oil seals were replaced with inferior aftermarket seals, which caused the leak. Now, Mondino has a 12 month / 12,000 mile warranty, which I understand, but when they put inferior parts in the car, causing nearly a $1000 repair for work they had done, I believe it renders their warranty policy invalid. I have contacted them twice, and they refuse to reimburse me for the faulty service that had to be repaired, and tell me I need to bring the car back to them to fix it.

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TRUCK broke down on Monday morning about 10 am told them we were on vacation they work work had me in about 20 minute gave a car free to use while they got part work truck had out couple hours great service great crew and they had some nice door greeters to thanks tom