Super nice guys. They steered me to the right auto place, called ahead... read more Super nice guys. They steered me to the right auto place, called ahead to have them expect me and walked me to my car! Awesome! Magnus C.
Normally I would not give such a bad review, but after discussions wit... read more Normally I would not give such a bad review, but after discussions with Mondino, I had to write one. Here's the deal... I took my Ferrari to Mondino based on recommendation. I needed the belts and hoses done, and dropped the car off with them. They did the work, and most things were done well, BUT, the job required that the top end be resealed, which included the distributors. I relocated to Oregon, and trailered the car. I put the car in storage for 6 months, while I was overseas in support of defense efforts, and when I returned I took the car for a drive. I drove less than 200 miles, and when I got home i noticed oil under the car. I took the car to the Ferrari dealer / service in Portland for a new clutch and to repair the oil leak. After they took the car apart, they showed me that the oil seals were replaced with inferior aftermarket seals, which caused the leak. Now, Mondino has a 12 month / 12,000 mile warranty, which I understand, but when they put inferior parts in the car, causing nearly a $1000 repair for work they had done, I believe it renders their warranty policy invalid. I have contacted them twice, and they refuse to reimburse me for the faulty service that had to be repaired, and tell me I need to bring the car back to them to fix it.
I only needed an oil change this time but the services was great and I... read more I only needed an oil change this time but the services was great and I'm planning on returning when I need any further repairs to my vehicle.
