Ac and heating repair service near Highlands Ranch, CO

I have used this shop without any issues for a couple years. I get peppered with text messages to bring my car in. When I finally needed an oil change, I made an appointment online. Brought my car to the shop on Quebec and my car and wasn’t on the calendar. The guy at the front desk offered to squeeze my car in, but it would take all day, which is what I was trying to avoid. He actually seemed frustrated with the system and said I needed to call next time. I double-checked the confirmation and I had the correct date, time, and location. So, owners, why are you the last operation during the pandemic that hasn’t figured out online appointments? Really frustrating.

3 locations ***

My husband and I are pleased to endorse this repair shop. They had previously done some work on our Ford Explorer and we decided to give them a chance on our other vehicle. A full diagnosis was done on my Lexus IS250 and I was told up front how much it would cost along with a description of the items that needed immediate attention and others that could wait awhile. The sales manager, Ahsan, is very honest and runs the shop with absolute integrity. The service was as good as we would have received at Kuni Lexus for much less. The work was completed quickly and as promised. I plan to have Royal Automotive take care of all our maintenance and repair needs in the future. I really don't mind the drive from Lone Tree to Denver. They can work on practically anything--American cars to imports. I plan to recommend this shop to all my friends and clients in the future. Janice