Bob Thomas Ford recommended an unnecessary wheel alignment for my car.... read more Bob Thomas Ford recommended an unnecessary wheel alignment for my car. When asked whether the recommended alignment was necessary, Gary Shelomis, service manager, confirmed that it was necessary and that it needed to be fixed before I could drive my car. Because of the $130 price of the alignment, I asked for second opinions from Firestone and Town Fair Tire. Both reviewed a printout of Bob Thomas Ford’s alignment measurements and advised that an alignment would not be “necessary” and that $130 would be excessive for an alignment even if it were necessary.
my first car accident I was recommended by my insurance company to go ... read more my first car accident I was recommended by my insurance company to go to grobens. I was apprehensive at first but the staff was very friendly and helpful. I had the estimate done and got into a rental all right in the grobens office. the repairs took a bit longer then I was initially told but the work was great. I couldn't even tell my car had been in an accident. overall I was very happy with the repairs and would definitely go back. lets just hope I don't have to :)
I found a great staff of caring people who did most of the paper work ... read more I found a great staff of caring people who did most of the paper work for me, a walk through the spotless shop showed me what a professionally run facility this is. But the best was getting my car back, it was perfect just like the day I got it. Laura, the manager explained everything to me in a way that i understood exactly what she was saying, no talking down to me just facts. These guys are the best!
