Ac and heating repair service near New Haven, CT

I was referred here by a friend. I am very happy that I found such expertmechanics! I have brought my car for general maintenance. Also when I gotinto a collision they were able to handle the whole claim process with theinsurance, and made my car look like brand new! They are very reliable andfast! I highly recommend Class A Auto to my family and friends!

Brought my car to diagnose antifreeze leak. When came back to pick up the car, it wouldn't start. They told me to leave the keys, so they could see what the problem was and fix it. The car was sitting on their lot for over six months. Calls were not returned, and every time I stopped by a hungover technician would just take my phone number again and promise that someone would give me a call. Only when I finally lost my patience and got into an argument with the owner they fixed the problem and started my car. When I drove it back home, parked on the driveway and tried to open the hood, I realized that the front of the car was damaged, and the hood won't open. Looks like while the car was sitting on their lot, they backed their tow truck into the front of my car causing damage. There is nothing I can prove at this point since I didn't notice it when I was picking the car up. Terrible customer service! Owner is deceitful, who cannot take responsibility for his actions. Stay away from that place.

My family has been going to Rick for about twenty years. He's the best. Rick is a great mechanic who only does the work you need at a fair price. Plus, he gets the work done in a timely manner.

Bob Thomas Ford recommended an unnecessary wheel alignment for my car. When asked whether the recommended alignment was necessary, Gary Shelomis, service manager, confirmed that it was necessary and that it needed to be fixed before I could drive my car. Because of the $130 price of the alignment, I asked for second opinions from Firestone and Town Fair Tire. Both reviewed a printout of Bob Thomas Ford’s alignment measurements and advised that an alignment would not be “necessary” and that $130 would be excessive for an alignment even if it were necessary.

Jim at Over The Edge Auto and Collision is a nice, honest guy. He has great prices and good customer service. All around great shop!

This is definitely the best shop in CT! Very responsive team, very professional, and gets it done right! Beautiful facility, very friendly staff, and they won't try and sell you on something that they wouldn't put in their own cars! Highly recommended! Steve Nixter