Brake repair service near Pine Meadow, CT

I have used Paul's auto for years on all my vehicles from oil changes to overhauls all types of work. I've brought them Ford's to VW's to Acura's etc they are very knowledgeable and make you understand what work is being performed and why. If issues pop up they let you know what they've found and what will be needed to resolve them. They instill confidence at every turn and even though servicing vehicles is an annoying necessary evil they make you feel that the job was done right by local professionals. I've referred many people to work with them even my own grandmother because I know that they will take care of her and not advantage of her because she isn't mechanically inclined. Supporting local family owned businesses is important to me and the CT economy. It should be to you as well. Paul's Auto is one of the good ones so please help make them even more successful than they already are!

I took my van in for an oil change but they forgot to put new oil in. As I was driving home, I heard a ticking noise. I didn't know what that ticking noise was. So when I got home I told my husband about the ticking noise. My husband lifted up the hood and checked to see if I had oil in my van. My husband knew what the ticking noise meant, that there wasn't any oil in it. Sure enough! There wasn't any oil in it!! So I went to Midas in Westfield,MA to get an oil change and they ruined my engine. I still had a van payment. We had to junk our van because Midas ruined my engine!! It was Awful because I had to pay off my van and couldn't even drive it because the engine was ruined!! I still owed $6,000.00 and had to make the payments to save my credit even though it was in the junk yard!! When I contacted Midas about this they gave me a $800.00 to compensate me for my mechanic bills because of this but they didn't offer to pay off my van even though it was their fault!! Buyer Beware!!! I couldn't find a lawyer that wanted to take on the case because Midas went out of business. They said that there wasn't anything they could do because of Midas going out of business. So I got totally screwed!!! Well, now I see that Midas in Westfield, MA is back in business so I'm not sure if it has new owners but I just want to share my story with you just to warn you!!

Went in for an emission test this morning and was greeted with a very professional receptionist and service person. My car was done within 20 minutes. Thank you for taking me so quickly!

My sister was shopping for a used car that fit her price range. She found one and took it for a test drive. While on the drive, the car began shaking and the C.E.L. (Check Engine Light) came on. The mechanic on the drive said they would check everything on the vehicle, repair it, and then give it to her. The next day she went to pick it up, no light on, but drove a few miles away and the light came back, it began shaking again. The dealer was already closed, so she brought it Meineke who diagnosed many issues with the vehicle and said that the dealer only turned off the light. DO NOT SHOP THERE. They provide unsafe vehicles, they are a CHOP SHOP!