Brake repair service near West Hartland, CT

I took my van in for an oil change but they forgot to put new oil in. As I was driving home, I heard a ticking noise. I didn't know what that ticking noise was. So when I got home I told my husband about the ticking noise. My husband lifted up the hood and checked to see if I had oil in my van. My husband knew what the ticking noise meant, that there wasn't any oil in it. Sure enough! There wasn't any oil in it!! So I went to Midas in Westfield,MA to get an oil change and they ruined my engine. I still had a van payment. We had to junk our van because Midas ruined my engine!! It was Awful because I had to pay off my van and couldn't even drive it because the engine was ruined!! I still owed $6,000.00 and had to make the payments to save my credit even though it was in the junk yard!! When I contacted Midas about this they gave me a $800.00 to compensate me for my mechanic bills because of this but they didn't offer to pay off my van even though it was their fault!! Buyer Beware!!! I couldn't find a lawyer that wanted to take on the case because Midas went out of business. They said that there wasn't anything they could do because of Midas going out of business. So I got totally screwed!!! Well, now I see that Midas in Westfield, MA is back in business so I'm not sure if it has new owners but I just want to share my story with you just to warn you!!

Took my '04 Honda Civic in for a brake problem. Was told everything - rotors, pads, calipers, lines - needed to be replaced, was quoted $2500. Had the car towed at my own expense to another shop. Other shop diagnosed a broken brake line, cost me $228 to have it repaired. Brakes work fine now. Will not ever go here again.

I brought my car into Midas, S Main st Torrington CT on July 25th 2022 to have a new differential ring and pinion installed. The car was promised to me for July 26, 2022. Midas kept delaying and putting of the performing of the job for a full 2 1/2 weeks. I had to purchase the tool for the mechanic to perform the job. When I pick up the car on Thursday August 11th 2022, I leave the parking lot with the car and almost immediately here and abnormal sounding whining or grinding in the rear end. I turn around grab another mechanic who is still there and hadn't gone home yet and took him for a test drive and let him listen to the noise. he assured me the noise is normal and is a break in noise that will go away after 100 or so miles. 150 miles later, the noise is still there and other people who are mechanics NOT with Midas tell me the differential should not make ANY noise at all if the job is properly performed. In short, I had to wait 2 1/2 weeks for a job that was promised to be a one or two day job. The job was performed poorly and there may be damage to my car. Mida grossly overcharged me a price of $850 for a job that is listed as a 5 hour job on the books.

Some of the nicest people I've known in the field. Very reasonable on their prices with great quality work. If it's not broken they won't fix it. I will continue to bring my vehicles into them for work. Jim Nelson Windsor Locks, CT