Volkswagen service near West Haven, CT

This is definitely the best shop in CT! Very responsive team, very professional, and gets it done right! Beautiful facility, very friendly staff, and they won't try and sell you on something that they wouldn't put in their own cars! Highly recommended! Steve Nixter

My family has been going to Rick for about twenty years. He's the best. Rick is a great mechanic who only does the work you need at a fair price. Plus, he gets the work done in a timely manner.

Bob Thomas Ford recommended an unnecessary wheel alignment for my car. When asked whether the recommended alignment was necessary, Gary Shelomis, service manager, confirmed that it was necessary and that it needed to be fixed before I could drive my car. Because of the $130 price of the alignment, I asked for second opinions from Firestone and Town Fair Tire. Both reviewed a printout of Bob Thomas Ford’s alignment measurements and advised that an alignment would not be “necessary” and that $130 would be excessive for an alignment even if it were necessary.