Ac and heating repair service near Westbrook, CT

The worst! They kept my car for thirteen weeks to do a five-six hour job and charged $400 more then the dealer quoted. "Doc" Reid barked like a junkyard dog when I stopped by to ask when he would be done. Stay away.

My family has been going to Rick for about twenty years. He's the best. Rick is a great mechanic who only does the work you need at a fair price. Plus, he gets the work done in a timely manner.

Bob Thomas Ford recommended an unnecessary wheel alignment for my car. When asked whether the recommended alignment was necessary, Gary Shelomis, service manager, confirmed that it was necessary and that it needed to be fixed before I could drive my car. Because of the $130 price of the alignment, I asked for second opinions from Firestone and Town Fair Tire. Both reviewed a printout of Bob Thomas Ford’s alignment measurements and advised that an alignment would not be “necessary” and that $130 would be excessive for an alignment even if it were necessary.

Have been a customer for about 25 years. Always honest and fair prices. Brian Wells