Ac and heating repair service near Hockessin, DE

Great Service! Great Management!

I went to porter hyundai in newark, de to reset the computer (not the code) since the engine light with 0401 code is coming out. I already brought this car to 2 different mechanics and they all told me the same that the EGR is fine. What it needs is to reset the computer -not just to delete the code, but to reset the computer. Like rebooting a pc. to get rid of the engine light. The car advisor Keith Laverty says they did it but the light keeps coming back. I have a feeling that this service advisor is telling a lie because a car needs to be driven before the lights will come out again. He charged me $89.99 for the check-up which I already told them that I know the problem - what I need is for them to "Reset the computer", not the code! This dealership just wanted to get money. They have no concern or even listens to the customers. Also, I came there 10am and told him that I need to be out by 11am because my wife has work at 12pm. I will not hand-in the car if we'll be late. He promised it can be done my 11am. It's already 11:30 when the car was ready. He even told me to drive faster to get my wife on time to work!! What a very bad service advisor. He is suppose to give good advise. But instead he already rob us of the service that was not given and yet they wanted us to get a speeding ticket or worse an accident!

Sam at first was extremely kind. I later realized that was only to reel me in. There was still issues with my truck after they fixed it . I called Sam he made me wait a solid week until he looked at it again , hE said they found nothing wrong with it. I called him again 3 days later still complaining there’s something wrong with my truck. He made me wait another week to look at it, charged me again. To say they found nothing wrong it after They drove it four times. 1.5 weeks later I called Sam from the Highway, basically broke down. I was only able to literally drive under 5 mph. I told him my truck was smoking and was making the same noise I’ve been complaining about. I explained to him the smell that was coming from my truck along with where the smoke was coming from. How amazing Sam knew exactly what the problem was, yet he’s been telling me for weeks nothing was wrong with my truck. The problem was my brake was stuck and hanging down, the truck got so hot it melted my calibers etc Sam was charging me over $1300 to fix it. I asked him if he could take some money off beings though I had my truck in there two more times AFTER they fixed it complaining about the way it was driving and the noise it was making. He refused!! Don’t trust them! Their crooks!!! I called another mechanic shop. Explained what needed to be fixed according to Kirkwood auto. My truck was towed from there and towed to Sevy’s auto who fixed it for under $800.00 Don’t trust Kirkwood auto they are crooks. I asked for the old parts they fixed and they said they couldn’t find them. Yea sure. Like I believed that