Brake repair service near Hockessin, DE

I took my Volvo here because they said they were Volvo certified - they are not. Although the car was running perfectly fine, we wanted them to check out a "Check transmission next service" message. Three thousand dollars later, the message is still there and the car is stone cold dead in my driveway. They said there is nothing more they can do - and they were RUDE about it. Also, a Volvo mechanic told me that they charge at least 1 1/2 times what others charge. DO NOT TAKE YOUR CAR HERE.

This place is reliable, honest, neither slow nor fast, and is economical. It is best to call them during working hours, describe the issue(s), and set an appointment for drop off. They allow you to drop the keys through a mail slot and leave your car if dropping off before they open. They call you if there are issues and when the auto is ready for pick up. They offer great services, at good prices, give decent estimates, and communicate any issues during the process. The only drawback is that Tom is kind of a curmudgeon. He is a very honest and trustworthy person, but is grumpy nine times out of ten. My wife and I have been going to Stephanou's for about seven years or so. They are awesome.

April 23, 2014 Letter of Appreciation Dear Management of NTB (National Tire & Battery Auto Center) - My name is Steven Burda and I live in King of Prussia since 2006. I have a large family, and always on the road -- thus my vehicle(s) need maintenance many times through the year! Recently, I met Collin Pinckrey who did a great job on my vehicle -- both 2010 Toyota Sienna (last Saturday) and today, 4/23/14, on wife's 2011 Honda CRV! Excellent service, very courteous and done promptly with a pleasant smile on his face! My experience, the work and value was superb. Please pass along my thanks to Collin, his Manager Dimitrious Sdregas and the entire team at NTB King of Prussia. I will sure tell my family, friends, and neighbors about a very positive experience at NTB KOP # 595! Sincerely, - Steven Burda & Family Loyal Customer King of Prussia, PA 19406 www.sburda.com

It was great having my car picked up by one of your trusted employees. The service was prompt, and the price right. The mechanic even reset my check engine light for the next time. Thanks for a job well done.