Collision repair service near Apollo Beach, FL

I own Body Lines Auto Body and I just happen to stumble across this post from Eliza. I have no idea who this person is. We do not receive parts or ship parts and never have. We are a collision repair facility and have been here for 24 years and have never gone belly-up. This must be a mistake.

They Had our vehicle for over 1 month. Was told every other day it would be done. They said they fixed the transmission problem & then wasn't fixed. A dollar was stolen from our center console, Mcdonald cup in the cup holder. & then when supposedly the transmission was fixed the spark plug blew out of the engine on their test drive. We Were told it was fixed, drove it 2 blocks & was making loud noises, supposedly spark plug shot out again. Picked up again the next day because it was supposed to be fixed & same thing happened. I pulled out the coil pack & they didn't even replace it, instead they cemented it onto the engine block. Spark plug wasn't re-threaded like they said they were going to. There was also glue on the plug as well. When my wife attempted to talk with the owner about their shotty work the owner yelled and cursed at her & told her to get off his property. We were just asking for part of the money back from the spark plug issue they failed to fix.

Arctic Freeze, your dealer alternative auto repair shop can repair all makes and models of foreign and domestic cars and trucks. Whether you are hearing noises, feeling vibrations or seeing unwanted fluids on the driveway, we can get your car or truck fixed up and back on the road in excellent condition. We provide honest quotes to all customers with up to 50% savings from dealers and other auto repair shops in Clearwater, Largo and Belleair Bluffs. Our auto mechanics are some of the best in the area. You can be confident you will receive an honest quote for only the services that you need. We guarantee to provide the highest level of quality auto repair in a timely manner.

Excellent and honest facility and staff.

Gary does such excellent work. I have used his body shop numerous times over the past 15 years and referred others to him as well. This time he re-painted my bumpers and side mirrors. My truck is 12 years old and it looks brand new. He knocked out the dings and did a stellar paint job. Gary's prices are very reasonable and his work is superior.

They repaired my truck quickly and went beyond to ensure everything was properly corrected. They kept me advised of the progress. Truck was very clean when I retrieved it.

I brought my Toyota pickup to this Maaco on 49th for body work, to replace a rear bumper, and to repaint the entire vehicle; I was quoted that the entire job would take 3-4 days. The vehicle was released to me and had to be returned to this shop multiple times over a THREE WEEK period! I was forced to drive back and forth because of repeated damage and incomplete/incompetent service done by these jokers. I created and presented several punch-lists to the manager Hank Hamend and I attempted on multiple visits to give them a chance to repair the damage and to finish the work, however each time I released the vehicle to Mr. Hamend (five times in all)…each and every time there was NEW damage to the vehicle! REALLY?? What was more frustrating and insulting were the comments that Mr. Hamend made after several return trips…this lying dog tried to say that it was there beforehand! I asked him, if that were true (and it is not)…WHY didn't you fix it? I paid/contracted you to fix ALL of the dents and repair ALL bodywork issues anyway! The overall quality of the entire paint job was poor as you can see where every minor dent was repaired and not sanded properly; Maaco supposedly guarantees against this! I have before/after photos and witnesses that will corroborate that Maaco created NEW damage; how is this even possible?? I've dated, documented and photographed all of the damage each time my vehicle was returned to me and Mr. Hamend acknowledged every mistake and assured me that all of the damage created by Maaco was guaranteed and that everything would be repaired on the punch lists I gave him; he also said that I had a Maaco (5) year warranty on paint and workmanship. I was very ignorant and signed off on work that I should have inspected more closely; in short, I trusted this chop shop to complete the work. Upon our last meeting on 6/19 after having the vehicle for 11 hours…Mr. Hamend returned my truck to me with nothing fixed on the punch-list except for the rear flares that were missing all week – but they were painted the WRONG COLOR a second time! Only this time it was noticeably darker and when I inquired about it…he smiled and laughingly, said that it was fresh paint and that it would lighten. I told him that I didn’t believe that to be true and that I would be contacting him once again; he laughed and said I’m looking forward to it and drove off before I could say another word! After MANY attempts, I am through negotiating with Maaco’s incompetence and lack of customer service. After damaging a brand new $513.00 rear bumper, breaking four $63.00 step pads, painting the flares the WRONG color (Est. $150.00) and losing parts everywhere!!! I tried to contact the owner (Mr. Carlos Perez)…he never responded and doesnt give a damn! I HIGHLY recommend you go somewhere else and stay away from this place - GO here if you want to see pictures and a list of the kind of work these morons are capable of! You wont believe it! flic.kr/s/aHskhpbnA2

They were nice, easy to understand, prompt, inexpensive and overall very good to work with. They towed my car today and I am very pleased with everything. Next time I break down they will be my first call. Excellent job guys. Oh and I had Justin. He was awesome.