Brake repair service near Auburndale, FL

My son & I both had our cars repaired here. I needed a new transmission & my son needed work on his truck. Both jobs were supposed to take maybe 5 days. I didn't get my car for 21 days! Auto Masters didn't even do the work! They farmed my car out to someone else & I still have no idea where it was or who did the work. After finally getting my car back, it never ran right. Still had problems & kept stalling on me. Would leave me stranded & would die going through an intersection & almost got hit more than once! Was not safe at all. Every time I took it back to them (3 month warranty) They would drive it for SEVERAL days, run ALL the gas out of the car & say it never stalled on us. To this day the car still stalls & runs poorly. My son's truck? Same thing. They kept it for close to a month & kept telling him they "ordered the wrong part." Staff was not friendly. One of the last times they had my car & called me to come get it, I got there @ 5:30 & no one was there. They're open til 6pm.

Stopped in the shop by chance 3 years ago and I feel like I never left! Customer service is way beyond what you typically experience at an auto repair shop! They have always been honest with me and never try to sell me stuff I do not need. Prices are competitive and the work performed has been great each time. New owner really understands how to take care of his customers!

Will always do business with them

I was lied to by a main dealer. They said I needed an expensive repair. These guys were honest. Told me it wasn't necessary. For that I will always be grateful, so they won my business, long term.

Formerly Nalcrest Automotive. Same people different location. General auto repair, all makes and models. Climate controlled Self Storage facility onsite with individual door alarms. General Auto Maintenance: Brakes,Tune up, Spark plugs, Spark plug wires, Check engine light, Oil Changes, Transmission fluid change,Timing Belts,Air Filters,Tire sales, Balance, Rotate,Bearings, Seals, Coils,Fuel Pumps,Electrical, Overheating,Radiators, Hoses,Paintless Dent Repair. & A/C repair.