Brake repair service near Casselberry, FL

PLEASE READ: I'm not one to normally write bad reviews as I usually just write this type of thing off as a learning experience and move on. But having now had a couple days to think, I just can't ignore the way this business treated me. After getting several recommendations I decided to bring my wife's vehicle here to address an overheating issue. The staff were all very friendly and I dropped the vehicle off feeling hopeful that I would have a better experience here than I'd had at other businesses. I received a call from these guys about 3 hours later where they explained what was causing the issue and how they would repair it. This was further reassuring to me as I knew what the problem was before taking them the vehicle and had even researched what it was likely going to cost to repair. The gentleman I spoke with was very friendly and said he'd even be able to offer me some coupons or discounts off whatever the cost would be. I thought "great, these guys know how to treat customers." We hung up the phone without him actually going over what the cost would be but I figured whatever it was would be reasonable given how minor the repair was. A couple hours later I received another call stating the vehicle was ready and good to go. After a little more friendly banter I told him I'd be down later to pick up the vehicle and before hanging up I asked him what the final bill was. He quoted me for 1.3 hrs. of labor plus parts and again mentioned that the final bill would of course be less with any added discounts he could get me. Mind you, I had already researched the cost of the part he replaced so when he told me the total cost I thought he was surely joking. All the van needed was a heater hose assembly which is available online for as low as $25. As this part is easily removed and replaced, I was a little taken aback by the 1.3 hours he says it took but was floored when he quoted me $589! He responded to my disbelief by again saying he'd be able to lower that with some coupons or other discounts and I hung up wondering what the heck the deal was. When I later went to pick up the vehicle, I took a peek at the initial bill and it wasn't $589, it was $627! They must have known I was about to lose it so they pretended to act as if they didn't know why it was so high and disappeared into the garage to presumably speak with the mechanic. They returned and started typing something on the computer and eventually asked me to come around and look at their screen. They showed me an invoice which was supposed to show their cost for the hose assembly which was $105. They discounted some of the other items and reduced the bill down to a final charge of $398.78. I usually avoid dealerships due to their high labor rates ($130+/hr) and endless maintenance recommendations but I'm quite sure even they wouldn't have charged such a ridiculous amount. I guess I should be happy that instead of paying the $262.57 they originally wanted to charge me for a $25 hose assembly I ended up only paying $145 (after markup)! By avoiding the $130+/hr. labor at the dealership I was fortunate enough to have paid $185.90 at only $143/hr., though once you include the labor they added in for draining whatever was left in the radiator I actually paid them $217.49 for 1.3 hrs. labor. To be fair, they did give me a $6.48 discount on the $14.99 gallon of antifreeze they advertise for $12.74 on their website. Even ignoring the $26 in taxes I still ended up paying about twice as much as I should have by the time I left there. It was in looking over my receipt again that the egregiousness of what transpired hit me. The strategy of overcharging me a ridiculous amount only to get me to accept them still grossly overcharging me worked flawlessly. My brother's a mechanic up north in Michigan and even he was shocked that a corporately owned establishment could be so brazen and figures these guys must work on some type of commission. If you value your money, do yourself a favor and don't lose any to these guys, they'll steal as much from you as you'll let them.

Oviedo Auto Repair is a family-owned & operated auto repair shop. For over three decades, we have provided Oviedo and surrounding areas with honest, dependable, high-quality auto repair service you can trust. Oviedo Auto Repair utilizes current technologies to diagnose and repair vehicles and that is coupled with many years of experience and current ASE certifications. We offer monthly specials & military/student/senior discounts! Call us at 407-977-1733 or 407-977-4533. Check out our website for specials, coupons and more info at www.oviedoautorepair.com http://oviedoautorepair.brandyourself.com/ http://www.facebook.com/robert.maratta.1 http://www.linkedin.com/pub/oviedo-auto-repair/17/581/7b6/ http://twitter.com/oviedoautorepai http://plus.google.com/113342466930720189067/posts

I HAD TO REPLACE THE SWAY BAR LINKS AND TIE RODS ON MY 2005 HONDA PILOT. I WENT SHOPPING AROUND AND FINALLY ENDED UP AT DAVE'S SHOP TO HAVE MY REPAIRS DONE. HIS FRIENDLY APPROACH AND COURTEOUS TECHS WERE VERY HELPFUL. MY BILL WAS LESS THAN HALF OF WHAT HONDA QUOTED ME ON LABOR COST. WITHIN TWO HOURS I GOT BACK MY VEHICLE WITH 100% CUSTOMER SATIFICATION. THANK YOU DAVE... I WILL REFER PEOPLE TO YOUR WORKSHOP ALL THE TIME. IMTIAZ

As always Tuffy Tire & Auto Service provides excellent service

Excellent Job and excellent price!!! They told and showed me what needed to be fixed on my Pontiac. Love the customer service and will def be back for any of my car needs.

Tire pressure light came on, so I took my car to the local Honda dealership. The dealership said a nail in both of my front tires was causing the tire pressure light to come on. They said one of the tires could be patched (for $25), but the other couldn't be patched & needed to be completely replaced (for $150). Not wanting to pay that much, I immediately took my car to this Royal One Tires shop, which was just 1/2 mile from the dealership. The nails turned out to be 2 tiny broken off screws; both of which were less than 1/2 inch long. Royal One removed the tiny screws & discovered that because they were so small, neither had punctured my tires. No air pressure whatsoever had come out of either tire, and both tires were perfectly fine. Nothing needed patching or replacing. They could have very easily told me the same thing the dealership told me & just offered to do the work for less. I would have probably been OK with that and had them do it. But they said they were more interested in earning someone's trust & hopefully getting a new steady customer, than they were in making a quick buck off someone dishonestly. I will be going back to them for all future tire needs. They now have a new, steady customer!

I was very happy with the service ,at first I was concerned to bring my car in. as a women you always think the worst that you are going to be taken advantage of .but this was not the case I was not sure of the noise coming from my car ,one shop told us it was are transmission so we took it to AAMCO I was greeted by roger one of the managers and he took my information and was offered a cup of coffee. he had told us that one of there certified technition will check are car and after 15 or so minutes we were told the noise we heard was are front brakes and that it was not are transmission. we were so happy that we did not have a huge cost of repairs ,thanks to roger and the honest way this automotive shop is run,they have made us a customer for life.

Auto Lab is the only shop i trust, they do GREAT work with GREAT prices and they also take good care of my car (my baby!!!). Iim very strict on who works or drives my baby, but i trust everyone who works with Manny. I've always and will continue to recommand Auto Lab!!!! Great work, Great prices, Friendly. Continue the great work guys. -Aviator

Great people, great work. Julio is the only one I let work on my truck except in the most desperate situations. He's worked on my truck for years and will continue to as long as I have it.

My first visit to this shop and everything is clean and organized. Hector, showed me exactly what was wrong with my car and gave me my options to fix the problems. Just based off my experience and Hector's knowledge of Hondas and Acuras, I can definitely recommend Hondapro.

We brought in a used vehicle we had just purchased because the gears were not shifting smooth and there was a troubling vibration at low speeds. The diagnosed the issue, added an additive that immediately resolved the issue and we did not get soaked on the cost. We truly appreciate the fact that we have been able to rely on Dealer Service Alternative team to be ethical, efficient, helpful and prompt. They are the best, and we won't trust anyone else with our cars!

I'm relatively new in the area, and needed to find a reliable automotive repair and service shop to help me with numerous issues that have been creeping up with my car recently. I had been noticing some issues with my suspensions, alignment, and some strange things happening with my engine, and since I'm not an expert, I needed a shop that would provide honest, friendly, and courteous service and wouldn't try to take me (and my wallet) for a ride. I was pleased when I called Car Port Specialist on a whim and had a pleasant conversation with them over the phone. They were patient with me and didn't talk down to me or make me feel small for not knowing exactly what the problem was. I came in the same day and they did some diagnostic testing, and I didn't even have to pay from the estimate. For me, this was big; other shops I called had no patience for me being unsure about the exact nature of the problem, and would have charged a substantial amount for the estimate. In the end, I was expecting the repairs to be more expensive than they were. Ultimately the engine issue was minimal, and the prices for everything were extremely fair. They were pretty quick with my car, and even gave me a ride home. Diana Spirelli

Went in to get a starter replaced. Great fair price and amazing mechanics. I used to own a mechanic shop that i sold and these people know what they are doing A++ -Tom

Thanks for fixing the brakes and transmission for my Honda Odyssey. They did a good job.

Luis Alverio is very personable young man, I had passed the service center on my way to and from work, and was in need of car repair to my tired, old plymouth duster. Something was wrong with the start up, engine didn't turn over the way it should, but the dash battery was ok. Bought it to a service station(will remain ananymous) who informed me it would cost about $600.00 apparently they said I'd have to replace the battery, and starter. Of course with an estimate that high, got a second opinion. Story short, Luis gave me instructions, and with the aid of auto parts store across the street got a free battery diagnostic, and for the price of a new battery (98.00+tx) my car has been starting up fine. That was three months ago, recently brought it in for a windshield wiper bushing replacement, thougth the estimate was a bit high, but had it replaced...found out the total was right on. Talked to a customer while it was being attended to, and she gave praise to the honest, reliable, service. I am recommending my son go there for a window repair...I feel they will charge him a fair price.

Excellent service. Excellent mechanic named Neil. He did a great job and was super polite.

I have been using Chris to maintain my BMW for the past couple of years, and he has been nothing short of a blessing to me. Sometimes I feel like he cares more about my car than I do. I am not in favor of going to the dealership, I feel as though I am overcharged for subpar service there. Id much rather have a personal touch any day. Outside of saving me money on regular maintenance items he was also able to resolve a long standing problem that the dealership wasn't able to properly diagnose. I'm pretty sure the dealership guys didn't lose any sleep when I said I cant afford anymore diagnosis without a solution, but Chris didn't give up until he resolved my issue. So, in my book he gets a grade A..I don't pay for customer service, I pay for honesty and reliable car repair...if I want a smile and a cup of coffee I will gladly go to Starbucks! If I want my BMW fixed right I will go to Bavarian Automotive!

Chris is the best. My wife was stuck in Orlando while moving our son to school there from Destin. Truck was loaded with stuff and it wouldn't crank. Called Chris and he assured me he would handle it and treat us right. I work on a ship and was in port up north so he was in contact over the phone. He stored the truck overnight in the shop to keep our stuff from getting wet due to thunderstorms. He assessed the issue in the morning and found nothing wrong. Truck ran fine for a day. Next day it happened again. Brought it in again at no charge per Chris and still couldn't find an issue. Truck runs fine now. Must have been a particle lodged in the system I assume. Chris was courteous, honest and only charged us for one hour labor plus the usual tax. I would recommend his shop to anyone. He even called the next day to see that my wife made it home. What shop does that anymore? Thank you Chris!