Ac and heating repair service near Clearwater, FL

NOT HAPPY! Made an appointment, when I arrived at the shop only requested LOF, it was clearly stated, they went ahead and did the diagnostics. First of all, the shop charged me excessive fees....READ your bill....I was charged for use of a "shop towel" to do a diagnostic, go figure! If I had the work done, I would still have to take my vehicle to a dealership...they can't do the "total job". Why bother!

1 star only because there is no lower rating. Had screw in my tire which they charged me $20 plus to fix. Had to return about 17 days later for leaking air and they put in 5 pounds and said "you better keep an eye on it." Took to dealership for repair of their repair and told they had ground down the area around the puncture so far that tire could not be repaired. Cost $295 for new tire to replace the 6 month old tire that Tuffy ruined. Only after help from the Corporation headquarters, returned to Tuffy New Port Richey and manager examined tire and confirmed it could not be repaired and offered $200 - which he thought was fair. Will never use Tuffy for anything and STRONGLY caution anyone from ever using this Company. Horrible work, Horrible customer service and obviously use inexperienced, unsupervised and/or untrained 'mechanics'. Only advice is - run.... run far and run fast. You may think this slanderous but it is only slanderous if it is not true. I GUARANTEE, this is true and have their paperwork and dealership paperwork and several witnesses to back up story.

This is a Mom and Pop auto repair shop. Mom, Judy and Pop, Jerry run a well oiled machine here. I am an experienced mechanic and they do all my repairs on my 2012 Odyssey. You need an appointment and it takes a few days to get your car in but the work is spot on. Judy manages the work flow and Jerry does the hands on. Very fair and professional work done on my cars over the past 5 years.