Engine repair service near Lutz, FL

Been here a few times now. Simply put mechanics who know their craft and whom you can TRUST. If it ain't broke they won't fix it. Icing on the cake...they're good people.

Dale at tires plus at Oldsmar location had "recommended" transmission fluid change/flush, serpentine belt, air filter plus plus plus = $1800 in service. I received a call from Dale who notified me with "transmission fluid is black and burnt, air filter has sand and dirty, belt has bad cracks and ready to snap" "need new rotors (front) etc etc... vehicle has 95k miles on it. I had the transmission service flushed and serviced at Ford at 83k, I replaced the air filter 1k mls ago and belt replaced by Ford ~ 5k mls ago. I checked the transmission fluid and is pink, not gritty and smells fine=not burnt. Air filter is white, no sand and clear=see through it and has no debri. Belt has superficial cracks that are normal and definetly not a concern. Bottom line, this guy Dale is a crook. I had called cooperate, BBS and I am concerned for all consumers that go here for service.

The team pays attention to your concerns, investigate the issues that concern you, then give you the option of how you wish them to proceed. The service is top notch and performed in a timely fashion; and above all, the customer is treated with respect! And that is hard to find these days.

Every time I go to Paul Mancini for service on my 2001 Cadillac SLS, he is thorough and fair. I have had new tires put on, A/C fixed, Oil Changed. Paul always has helpful advise to save me money and always tells me what I should do next on my 11 year old car and what I can put off a little while longer. I have been going to them since 2009. I absolutely love and trust them and would highly recommend Mancini's on Old 54, in New Port Richey!

1 star only because there is no lower rating. Had screw in my tire which they charged me $20 plus to fix. Had to return about 17 days later for leaking air and they put in 5 pounds and said "you better keep an eye on it." Took to dealership for repair of their repair and told they had ground down the area around the puncture so far that tire could not be repaired. Cost $295 for new tire to replace the 6 month old tire that Tuffy ruined. Only after help from the Corporation headquarters, returned to Tuffy New Port Richey and manager examined tire and confirmed it could not be repaired and offered $200 - which he thought was fair. Will never use Tuffy for anything and STRONGLY caution anyone from ever using this Company. Horrible work, Horrible customer service and obviously use inexperienced, unsupervised and/or untrained 'mechanics'. Only advice is - run.... run far and run fast. You may think this slanderous but it is only slanderous if it is not true. I GUARANTEE, this is true and have their paperwork and dealership paperwork and several witnesses to back up story.

NOT HAPPY! Made an appointment, when I arrived at the shop only requested LOF, it was clearly stated, they went ahead and did the diagnostics. First of all, the shop charged me excessive fees....READ your bill....I was charged for use of a "shop towel" to do a diagnostic, go figure! If I had the work done, I would still have to take my vehicle to a dealership...they can't do the "total job". Why bother!