Diagnostic services service near Plantation, FL

I had taken my car to the dealer and they told me I needed about $2,000 work on my Mercedes. I took the car to Euro Auto Performance after a friend recommended them. I am so happy that I did. I needed something completely different that was less than half of what was told to me. I am a single woman and I really appreciate the honesty of Euro Auto Performance. Thanks, Sotos and Diane.

During the summer of 2012, the engine in my 1991 Porsche 911 was rebuilt. At the same time, the Climate ECU failed and was sent to Specialized ECU to be rebuilt for $350 with a 5 year warranty. The Climate ECU ran fine for about 18 months and then failed in the spring of 2014 and was returned to Specialized ECU for warranty repair service. The ECU removal instructions contain no information about the Climate ECU also controlling the engine cooling as well. Their web sites states “In most cases the usual turnaround time is 3-5 days.” One year later the repairs to my Climate ECU have not been completed. My Porsche was driven without adequate engine cooling provided by the Climate ECU computer. I found this out when the engine failed less than two years after a complete rebuild. No compression in one cylinder, damaged heads and a $9,000 repair bill. Specialized ECU did not repair my unit in “3-5 days” or even 3-5 months – it’s been a year. After multiple emails and assurances that the repairs would be completed in days, the best Specialized ECU can offer was a refund of $350 and the return the failed ECU unit. So Specialized ECU has left me with a $9,000 engine repair bill and a Climate ECU which will not cool the engine so the car is undriveable. Additionally, my best option is to purchase a new Climate ECU for $2,000. I would like to share my experience with Specialized ECU to help others in their decision process.

Our service philosophy promotes honesty, accuracy, and cost efficiency, through ongoing communication with our customers. To accomplish this, we place equal responsibility in the hands of our customers. We are not perfect, but strive to be proud of our work in every way. We want to know what a customer thinks about how she or he was treated, and how the repairs were handled. We invite you, the customer, to leave us comments on what you thought of our service.

First they forgot the two appointments I had made. One on a Sunday they forgot, then the Monday lunchtime for an oil change. After two apologies they did the oil change and filter on Tuesday. They kept stressing how I required, "a full car checkup for only $25". I declined. I drove home and checked the oil. A good portion of it was over the engine, as they had not screwed the oil filler cap down enough. 2 days later I went back and told them and also mentioned that the transmission was shifting erratically and they stressed how important a full car checkup would be at this point and how they could do a full service on the transmission, although I had had NO problems till this point. I went elsewhere and the vacuum hose leading to the shifter actuator on the side of the transmission had been removed and neatly coiled up on the side of the engine. I thought about going in swinging to the mental midget who runs the place, but realised it would not do anything. These jokers should not be allowed to be in business. Please avoid them at all costs.

We will earn your trust on the first repair.

I want second opinion, and repair or used replacement

I was due for my 60K check-in for my 2102 KIA Rio (Rubee) and I was not prepared to pay what my dealership offered. So I took my little, Rubee, to Callahan Auto today. I met him in person and liked him immediately. He’s really sweet. He took the time to listen to my concerns, take a test drive with me and he did not treat me like a girl who knows nada about cars (which I am). He did the work and the bill was really reasonable. I was so happy and Rubee has a lot of pep in her step again. Can’t wait to hit the highway! I am totally going to recommend Callahan Auto to anyone who needs any auto repairs. They are great!

Claudio, I have to say you've done a fabulous job with my 1998 Saturn. He's running like a brand new Saturn you are . Also thank you again for bringing back to life my Jaguar, I thought I was going to sell it, there's no need. You will always have my business. Good luck Gregory Lind

Excellent service, great customer service, honest people, fairly priced. Have been a customer for 4 years now. Very happy! High trust relationship.

took my car 2004 Nissan Altima to bear transmission the car was slipping and not shifting, the gave me a good price and did not change it at all , picked up my car in 3 day and it was like a new car... thank you all at bear for the quick and good service , will recommend your shop to my friends!!!!

I had a frustrating experience with Auto Repair Pros and Walter, the repair advisor. It's unacceptable that he failed to fix my car noise issue despite multiple visits and charges. I’m gonna explain now everything to make it clear! My issue was with some noise coming from engine, my repair advisor was Walter. I dropped off my car for the service, and in the end of the day Walter asked me to leave the car for another day, I said ok. The next day car wasn’t fixed. I rented a car. Eventually car was staying there for 6 days. I spent money for car rent which Walter promised me to cover because kept the car too for their fault and didn’t do. They changed so many things and eventually when I picked up my car I realized that the noise is still there. Walter told me that it can’t be fixed because it’s Nissan car and the mileage is already 120K. I have my warranty for my car, I paid my deductible which I have to pay and also Walter charged me taxes which I shouldn’t pay. I was ok, paid it and got my car back thinking let’s see what’s going on. Next days I was checking my car and after few days I realized that that the problem was with motor mount which auto shop didn’t find and didn’t fixed. I sent car again to that shop and explain the issue to Walter again, he agreed with me and took my car again for the service. In the end of the day when I was picking up my car Walter said me they changed the motor mount but the noise was still there, Walter said there’s nothing they can do with that. Again I paid deductible and taxes and left the shop. I was very disappointed and upset about the service. A week later I decided to go to the official Nissan dealership service and after diagnostic they told me that the issue is with motor mount which is never been charged. They changed the motor mount and the issue was resolved and I never hear the noise again! So I’m very disappointed with service and Walter, who was lying me about everything, he charged me for taxes which I shouldn’t pay, according my agreement I’m only paying for deductible 100$. He promised me to cover my rental which wasn’t covered( I realized this when I called to warranty company and calculated everything, however invoice that Walter gave me says he deducted 200$ for rental) and eventually he didn’t fix my car! I’m thinking about to talk to my attorney about this case, because its not appropriate to lye customers like this.

Took my car in on Saturday morning and because they close early, was told I could leave it there and pick it up on Monday after the work was done. When I picked it up on Monday, I noticed when I got home that half the gas tank was empty and there were 90 additional miles on the odometer! I found a receipt for BrandsMart in Deerfield Beach (25 miles away) on the car seat and a football in the trunk! When I called Mike, the owner, he admitted to knowing what happened and said the manager (Beau) used an error in judgment and that he was really a "good guy" and a "good manager". Mike offered me an oil change for another vehicle or a gift card to a restaurant. Beware people!

this is a mickey mouse company! the Micky mouse that came to help me on the road did a damage to a brand new car! he came with a sedan to help a transit! with flip flop and tank! ridicules! if you care about your car dont call, dont walk, RUN

Convertible top not working that Mitsubishi claimed only needs center cylinder but no longer has part. Ronin insists on ordering the part. He apologizes for delay after couple of weeks. Tells me he will discount a day car rental. He then claims the left cylinder is also needed. So I purchased this part online. Next week, he claims might as well get the right side leaking a little to do it right. So purchase 3rd cylinder. His wife claimed no work is done without a written estimate. When asked for it, Ronin says she is too busy. It will only be a couple hours labor, but I have a free oil change, and car wash with a year guarantee. Online estimate of auto repair is $80-$120 by dealers. So pickup car with $600 cash and notice a ping in the fender with nicks. He denies responsibility. Then,top does not close up after 2 days. Ronin finally claims the 3 parts installed work, but now need 2 block cylinders costing $400 each, and refuses further work with rebuilt parts. You be the judge of this crook.