Diagnostic services service near Seffner, FL

I was driving from out of state to my 2nd home for a Christmas family visit. As I was driving over the Courtney Campbell Causeway, sun setting on the horizon, had to open the sunroof and smell the salt air. Beautiful scene. Got to my place a few minutes later...could not close my sunroof. Tried to get the roof to close over the next day to no avail. Called the local dealer, earliest service appointment was 7 weeks out. Was recommended to a European repair shop by a neighbor. After looking at it for a few minutes, they said, "need to take it to the dealer, work too involved". Looked up European car repair in Pinellas County online, several came up, including R&B's. Had great reviews. Called and spoke to A.J. Professional, informative, explained the initial steps w/costs and could get me in the next day. Dropped it off next day and they Ubered me back to my place. They called a few hours later, had gotten the roof to close, which is all I wanted. Cost was exactly what was quoted, initially. Quoted me a price for a new sunroof motor, which sounded reasonable. Decided to leave as is because of heading back North in a couple of weeks and not needing the roof open for quite a while. Being from out of town and completely at their mercy, they could have taken it to me. Instead, A.J. and Molly chose to be honest, courteous and professional. If you have work needed on a European car...take it to this shop. You won't regret it.

If I could leave a HALF STAR I would... After having a new air conditioning unit installed in my car, I took my car to Platinum Wrench to have the system finished up and re-charged. I paid $160.00 for this to be done. The new unit burnt out after only a couple weeks. I returned the parts to the auto store where purchased as it was under warranty and had another new unit installed, thinking the 1st one was faulty. I went back to Platinum Wrench to have them finish up and re-charge the 2nd unit as I have been going to them for years. Once again I paid $160.00 for the service. Once again the 2nd new system only worked for a couple weeks and burnt up!! At this point I decided to get a second opinion so I took it to another auto repair shop. This mechanic asked me if Platinum Wrench flushed the system, and stated that they should have advised me that all new systems need to be flushed when replacing. Platinum Wrench never advise me that it needed to be done or offered to do it. I asked Platinum Wrench to install another new unit that I provide, flush it and recharge the system free of charge this time as they have caused me considerable time and expense to replace 2 units already. They refuse to stand behind their work and told me no.They stated that I did not ask for a system flush. I am NOT a mechanic so there is no way for me to know that the system needed flushed. Isn't this why mechanics get paid the big bucks?? Never in my life have I had to tell a mechanic how to do their job or what needs to be done. So after $320.00 in charges I have to pay another company to install another unit and flush and recharge the system. After years of business with Platinum Wrench servicing my personal car as well as ALL of our company’s vehicles they have now lost thousands and thousands of dollars in revenue. I advise everyone to take your business to a company that stands behind their work and avoid this business completely!

Brought my car in because, firstly I had a small oil leak and because the car kept dying on me. It is an Audi A4 Turbo, 14 years old. Austin did all kinds of test trying also to save me money before changing the Cat, becauwe he initially thought it was the Catalytic Converter. WWell after working at least four hours on the car, changing a few things here and there, which were not fixing the problem, he determined I did in fact need a new Cat. Took five days to get the part..it is an Audi...anyway, my car now runs like a well oiled machine. Austin did many test runs while figuring out the problem with new codes popping up here and there. He offered to gas the car up for me, which I declined. He did not try to take advantage of me being a woman. For the first four hours of work which did not solve the problem, he offered to only charge me for one hour but I told him that we should split the hours. Another place probably would have charged me the full four hours. My husband is taking his car to Austin. I highly recommend this mechanic at Rainbow Muffler. Michelle Swanlund, Largo FL

Best in town. Every happy with the fast and friendly service. Thomas J.

Excellent and honest facility and staff.

I called to have a tire patched and they told me it was FREE as a good customer service thing to do. It would get them more future business they said. I took the vehicle in and instantly told it was not repairable. This is a $250 tire. I knew it was an easy fix but they just want to sell tires. I took it to just tires on Clearwater Largo Rd and they fixed it for $20 and it will last the lifetime of the tire. It only took them 12 minutes to fix. This is my second bad experience with Goodyear. I will never use or suggest anyone goes there, especially the franchise one on Belcher and East Bay Drive.

New Hope Auto & Truck Services, Inc. is located in Clearwater, Pinellas County Florida. We are surrounded by the cities of Largo, Pinellas Park, Safety Harbor and St Petersburg. Manager Hope Peterson has more than 20 years of automotive and truck repair service experience. We are a Pinellas County auto repair facility.

Every time I go to Paul Mancini for service on my 2001 Cadillac SLS, he is thorough and fair. I have had new tires put on, A/C fixed, Oil Changed. Paul always has helpful advise to save me money and always tells me what I should do next on my 11 year old car and what I can put off a little while longer. I have been going to them since 2009. I absolutely love and trust them and would highly recommend Mancini's on Old 54, in New Port Richey!