Engine repair service near Tampa, FL

Our experience with their help with a breakdown at 4pm on a Friday night and needing to be places in a time sensitive manner on Saturday was over the top. I could not have asked for better service. I would definitely recommend them to any one for any reason. If Wrays can't help you they will get you to someone who can. Cyndi R.

1

I always take my car to this family owned business. Mark and Cheryl take such good care of me and my car. How many times do you go to a mechanic to get 'checked out' and they say 'everything looks good. You don't need anything but the oil change.' These are people you can trust. Robyn H. Tampa, FL

The team pays attention to your concerns, investigate the issues that concern you, then give you the option of how you wish them to proceed. The service is top notch and performed in a timely fashion; and above all, the customer is treated with respect! And that is hard to find these days.

Every time I go to Paul Mancini for service on my 2001 Cadillac SLS, he is thorough and fair. I have had new tires put on, A/C fixed, Oil Changed. Paul always has helpful advise to save me money and always tells me what I should do next on my 11 year old car and what I can put off a little while longer. I have been going to them since 2009. I absolutely love and trust them and would highly recommend Mancini's on Old 54, in New Port Richey!

NOT HAPPY! Made an appointment, when I arrived at the shop only requested LOF, it was clearly stated, they went ahead and did the diagnostics. First of all, the shop charged me excessive fees....READ your bill....I was charged for use of a "shop towel" to do a diagnostic, go figure! If I had the work done, I would still have to take my vehicle to a dealership...they can't do the "total job". Why bother!

1 star only because there is no lower rating. Had screw in my tire which they charged me $20 plus to fix. Had to return about 17 days later for leaking air and they put in 5 pounds and said "you better keep an eye on it." Took to dealership for repair of their repair and told they had ground down the area around the puncture so far that tire could not be repaired. Cost $295 for new tire to replace the 6 month old tire that Tuffy ruined. Only after help from the Corporation headquarters, returned to Tuffy New Port Richey and manager examined tire and confirmed it could not be repaired and offered $200 - which he thought was fair. Will never use Tuffy for anything and STRONGLY caution anyone from ever using this Company. Horrible work, Horrible customer service and obviously use inexperienced, unsupervised and/or untrained 'mechanics'. Only advice is - run.... run far and run fast. You may think this slanderous but it is only slanderous if it is not true. I GUARANTEE, this is true and have their paperwork and dealership paperwork and several witnesses to back up story.