Ac and heating repair service near Walnut Hill, FL

Andrew's recived my truck on monday around closing time, called me wednesday to let me know what was wrong with it. I needed a whole transmission rebuild. I agreed to let them fix it, and was ready by friday around closing time. Simply the best car service I have ever experienced. Professional, reliable, dependable and an awesome warranty. I would recommend this shop for all your car care needs. Ed

I’ve been a customer here for 7 years now, and am always very pleased with the service. But today, today was completely different. I pulled in, and right away the employees were a little hostile with a van owner. I didn’t get the context, but was taken aback at how they were speaking to this gentleman….I originally thought, “Huh? Maybe the customer was being ridiculous. ??????? ” But then I pulled into the bay. A different guy started gathering my information - and I interrupted him stating, “I should be in the system.” - and did it with a smile, of course. ?? The guy responded “Well first off, we’re a new company, and have taken everything over. Prices and everything have gone up. If you don’t want to give us your information, I’m happy to let you go, so you can go somewhere else.” ???????????? Wtf????? I thought for a second, then asked “We’ll how much are the price differences. He spouted out all the new prices and I then said, “Well sir - I think I WILL take my business elsewhere.” The price was $20 more than I paid at my last visit. So yikes ?? but that wouldn’t have mattered if he had been polite in any manner. I still need an oil change. He started to walk away, but before I pulled out of the bay, I asked him back over to my window- and said “Just from a customer service standpoint - you might not want to tell your customers they go somewhere else. In case you’d like to learn something today.” He quickly rolled his eyes, walked back to the front of the car, and motioned me out as he yelled to the guy below “She doesn’t want service.” While pulling out, another vehicle (a work truck) was pulling in next to me - and the employees trashed him and his driving as he was pulling in. Overall - those men were all jerks. Within 10 min, I witnessed 3 different employees talking trash and acting like pure jerks straight to the customers and they created an environment I wish to be NO part of.

BEWARE OF THESE TWO GUYS! They will charge you and screw up your car for someone else to fix. Check the better business bureau for their complaints. Once they mess up your car, they will do nothing to resolve.

I saved a lot of money and working like a charm since, honest and reliable. I will go back.

I visited ProFast Auto on Palafox St behind Walmart. They were quick and courteous. I have dealt with ProFast for over three years for all my car needs and I have always had honest upfront service. I would recommend them to anyone who wants to deal with a shop who cares about their customers.

Beware! I suggested that my son (a student at UWF) visit here to have an alternator replaced. I checked around for alternator cost - around $140 for a 99 Camry. My son went to this Tuffy and they charged him $268 for the same alternator we could have picked up anywhere - a total bill of $450 for a $140 alternator and an hour of labor. Highway robbery! When I called to complain to the manager he argued that they were a retail store and that any price I may have found was irrelevant. I told the manager that he represented the reason why mechanics have such a bad name. He didnt't care. I am a mechanic in Central FL and that job would have cost any customer of mine between $220 and $240. Beware!