Audi service near Fairburn, GA

Took 3 weeks and over $3,000 to repair a wheel axle and a couple other things.

This is my second time visiting Heritage VW for scheduled maintenance on my vehicle. Had to come in after the dreaded check engine light popped up on the dashboard though...ugh!! The staff here at Heritage is very professional and their work is very quick. I've enjoyed my experience with this dealership so far and will continue returning to this shop for all future issues.

Do NOT patronize this establishment. The owner, Tim Hannon, is psychotic. He promised me a free mount/balance after screwing up my wheels (see pictures posted at Kudzu.com). When it came time to deliver he backed out of the deal, called me a "freeloader", got literally 6" from my face, screamed "Get the **** out", and threatened to call the cops. Tim Hannon is unhinged, he needs to find a vocation where he has zero contact with the public. I agree with Ben's review, Tim Hannon is going to end up punching somebody, don't let it be you. On a funnier note, when Mr. Hannon visits the local Starbucks 1/4 mile from his shop the patrons actually boo, like he's some villain from a melodrama. His reputation precedes him, and he is universally reviled. Avoid this place like the plague.

My experience with Osborne Automotive has been a wonderful one. Their prices are fair, their service is second to none and they are very nice and professional people to be around. I am so glad that I was able to move down here from up north and to have found such a wonderful automotive service center.