Engine repair service near Johns Creek, GA

Charlie gave us an honest quote and was extremely knowledgeable about our vehicle. You can tell he loves cars and is passionate to get you safely back on the road. I would recommend him to anyone needing vehicle repairs in Georgia.

The service was incredible! My only issue was the amount of time it took to receive the oil filter for the car. It was well over 1.5 hours and forced me to miss my flight. But the experience was terrific, I get not having a part. But the supplier took far too long delivering and I could not leave because the car had no oil. I won’t let this issue hinder me from visiting again because it wasn’t Executive Repairs issue.

The oil plug fell out of my car while I was driving, and my engine needed to be rebuilt due to the damage that it sustained. Tim was the worst mechanic that I have ever worked with. He originally told me that it would take about a week and cost me around $2,500, and he ended up having my car for 5-6 weeks and charging me $3,800. I'm not blaming him for the increased cost and extra time, because I understand how those things go. However, when I started questioning some of his extra charges, like $800 for a machine shop that he allegedly had to take parts to, he refused to show me a receipt (which he is legally not obligated to do), and then got very defensive and started bullying me. I never said I wouldn't pay him, but he told me that I had to pay in either cash or a money order because he didn't trust that my check wouldn't bounce, even though I had already paid him over $2,000 in checks that cleared without a problem. He threatened to sue me several times and called me an immature child, all because I wanted to see a receipt for the machine shop. Before we started having our disagreements, Tim kept telling me how he appreciated my trust, and I now believe that he appreciated it so much because he saw it as an opportunity to take advantage of me. He even went so far as to ask me what my credit score was, and then propositioned me to co-sign a business loan with him. I thought that was extremely unprofessional. Personal problems aside, my car ran perfectly before Tim did work on it. Since I got it back, I have had problems with the transmission skipping, as well as with the electrical system. When I informed him of the transmission problem, he was defensive again and claimed that it had nothing to do with the work he did. I would never let Tim work on my car again, and I would advise everyone I know to avoid utilizing his services as well. I am very disappointed with this business and mechanic.

Each American Service Station automotive repair center is full-service, offering comprehensive and professional repair and maintenance ranging from oil changes to engine rebuilds. Our success is attributed to honesty, service quality and outstanding customer service. We offer an extended 36 months or 36,000 miles nationwide warranty on all repair services. Each location is equipped with Certified ASE technicians and the latest diagnostic equipment. Other conveniences include 24 hour on-call towing, free customer pick-up & drop-off, free Wi-Fi and a clean, comfortable waiting room.