Ac and heating repair service near Norcross, GA

I saw the sign for a free brake inspection so I stopped in (they've been squeaking). The manager - Gerry, took the time to explain to me the differences for the various pads. He also showed me the pads that were on my car and the uneven wear indicating rotors. I decided to take care of everything - rotors and pads. So grateful to have a trustworthy mechanic. Thank you!!!

I am so happy with them , they gave me a price and they went over and above my expectations and no cost over runs ! I WILL be a return customer !

I used to drive 30 minutes to Marietta just to go to true automotive. Now that they opened up practically down the road I could not be happier. Isaac the manager has definitely carried over the top quality customer service and technicians. As always my car is feeling great. The honesty you get from these people when it comes to pricing and the work being done is amazing. I was told by Isaac the my suspension is starting to get to its age of replacement which is true, he’s on the money. I had two shops try and tell me that with half the mileage I have on the car now. You can’t get honesty like that in many places anymore. Good to have a shop in town that looks out for the customer!!!

TRUE Automotive, is as always the best repair facility in the Atlanta area. Issac, and his staff in the Sandy Springs location, are always very friendly and knowledgeable.

Excellent and quick service. They're the care-takers of my 74,000 mile, 2004 Civic. BH

I read the tribe ratings after hearing several advertisements on KPOJ, and decided that I would go to Vincent, for an inspection and an oil change. What I left the shop with was much more — a spooky encounter with a service manager, who recommended that I not go on long trips, unless I pay more than $2500 for additional repairs, and an $800 whole in my wallet. I was seduced by Vincent website and progressive radio message. When I arrived I was awestruck by all the technical certifications and employee photos on the wall. The place looked humble, and the people were very friendly at 7 am. I dropped the car off and took the shuttle back to work, without incident. A few hours later I get a message to call them, the inspection had been completed. Turns out that my suspension is totally shit struck, I had a bald tire, and I needed a break job, because a caliper is broken and dragging. Now I’m no mechanic, heck, I couldn’t pick a break caliper out of a lineup, but that sounded pretty serious, so I had them fix it. I was then told they had the parts in stock and I could get it done by the end of the day, they would call me. At this time I was also “sold up” on additional services like a break system flush, a cleaning and adjustment on the rear brakes, and a transmission fluid change. My $99.50 inspection and $37.22 oil change had skyrocketed up to $800! They called me two hours before closing, and then told me that something wasn’t fitting right and that they would have to keep the car over night. I was upset, but what could I do? I got dropped off by my girlfriend, to pick up the car, and told her I that I would pay and be meet her at a local pub in a couple of minutes. It seems that I underestimated their respect for a customer’s time when I told my girlfriend to go on ahead of me and order me a beer, because I, with credit card in hand, could not simply pay and leave without a lecture in vehicle safety, and a hard sell on the urgency of restoring my entire suspension system to original factory specs (I have a lowered ride), FOR OVER $2000!

Today is 3/25/14 I call this place got a quote on getting a ac compressor work and just for the parts was 1100 dollars that's almost triple the retail people do your homework cause if you do they wouldn't charge do high more than the dealer smh I give u no stars cause if you will rip me off on the price you will rip me off under the hood thanx have a nice day ..ps I had to give 1 star cause it won't post my post with out it