Ac and heating repair service near Snellville, GA

I have never left a review for anything but I just had the worst customer service experience which included waiting 2 days to be contacted, being accused of stealing, being called a piece of shit and told to fuck off. This was an experience that other people need to know about. My check engine light came on in my 2007 BMW X3 so I brought it into Carma Motorsports since it’s down the street from where I live. I dropped off my car on Sunday night and left the key in the drop box. I called on Monday morning at 8:30 to confirm with them that they received it. I was told by Jennifer that I would receive a phone call after they had looked at it. After never receiving a phone call and trying to call all day, I stopped there at 6 and was told that the phone and internet was down and that was why I never received a phone call. They told me the phones and internet should be fixed in the morning and I would receive a call then, but that they only things that need to be fixed are the ignition coil and air mass meter boot. On Tuesday, I finally received a phone call and received a quote for $1,600 to fix the ignition coil, air mass meter boot, and that I also needed all new front and rear brakes. After waiting over 36 hours to hear anything, this was not good news so I called around to get a few other opinions since that seemed pretty steep. I ended up finding somewhere else that could do all of the same work for almost $500 less. I called Carma and let them know of the lower quote and asked if they could match it. After being told no, I said I was going elsewhere and that I would pick up my car at 6. After arriving, I was told that I still owed $120 for the diagnostic check to find out what was wrong. I informed Adam and another man with a shaved head (unfortunately I didn’t get his name) that I was not going to pay that since it took them so long to get back to me with anything and that what they quoted wasn’t even close to a good price compared to what I was able to find elsewhere, and because no one had told me about the cost of a diagnostic check when I said I was picking up the car. I asked if they had an issue with that and the bald man told me did have an issue because it’s stealing. I responded by saying that I understand that their time is valuable but so is mine. I will never be going back and I’m going to make an effort to make sure other people don’t either.

I was very pleased when I was told that the expensive brake repair was not a safety issue. There has been a rattling sound when I brake, but it does not bother me if it is not a safety issue. I appreciated the honesty. -Farris Goodrum

Complacido como siempre con el servicio. Gracias por arreglar mi neumático de coche antes de mi viaje por carretera. I kid... The day you'll stop seeing me is the day I no longer have an amg, and that day won't be coming anytime soon. Thanks as always trn

Loved the service and the people! They helped me save lots of money when fixing my Audi A5!

They went over and above what any other mechanic has ever done for me in the past. I opted out for any repairs because my car is old, and I am just going to replace it. As I was leaving, in the rain, one of their mechanics ran out to help me get my car up their driveway. They didn't ask for a dime...which as most of you know, most places would have. Signature Automotive Specialists seemed very honest!!

I made an appointment with them at Decatur GA location. Got message from them that appointment is not confirmed until they will call or send confirmation message. They never call or massaged me for confirmation. I also requested them to call me for the direction to the place, because one time I went to the address all I saw was some kind of warehouse place and ramp. They did not have courtesy to call me back.

European Automotive Specialists of Atlanta provides service, collision repair, and performance tuning on all vehicles, while specializing in BMW, Mercedes-Benz, Volvo, Jaguar, Porsche, Audi, Volkswagen, and Saab.

Decatur Tire and Service has 6 full service automotive centers they also provide an auto repairs, maintenance and tires. http://www.kudzu.com/m/Decatur-Tire-and-Service-LLC-16654890

During a huge storm the wipers on my BMW X5 stopped working an hour away from home. I saw the sign for Car Tech and pulled in. The owner and his assistant dropped what they were doing and came over to assist me. I thought I had blown a fuse but they quickly identified the problem as a blocked wiper linkage and took the cowling off and fixed it. Within 15 minutes I was back on the road. I have never had a BMW dealer show this amount of expertise or professionalism and although they are an hour away, I will return for work and service on both my BMWs. Amazing service and kindness