Volkswagen service near Tucker, GA

For 3 years I visited the Tires Plus in Buford, Ga off Sardis Church Rd. I started questioning the service and honesty after having brakes replaced multiple times. Each time they told me something else was wrong. So I had rotors replaced, brakes were still bad. Went back they said now I needed new calibers,brakes were still bad. Went back again, they said one of the calibers was faulty and needed replacing. My brakes were still now working properly but at this point I had given up assuming it was just old car. Once I started having tire and brakes problem not long after this I went to another shop. I also began looking up my tires plus history to share with the new mechanics. They showed me that not all the calibers were changed (despite me telling tires plus repeatedly that my brakes were not working). And that everything needed to be replaced again. They took me to the back to show me. As I looked at my service history not only did feel I was scammed on work done on my car, but I had purchased a total of 8 tires in 2 to 3 year span (with road hazard) and was now on tires again 9 and 10. Not only is that a ridiculous short time needing tires but they never once gave me free or discount for the road hazard. I have contacted their corporate office. I received one email saying someone would be in touch with me. I have yet to hear back from them. I will say the manager at the location eventually offered to repay the calipers but since the job was not done fully and properly as well as the tire situation I didn't feel this was fair.

DON. OT GO HERE BEWARE DO NOT DO BUSINESS HERE!!!! I literally had to call Clayton County Police before this mechanic would allow me to see my invoice. He refused me my invoice AND my property I CALLED THE POLICE. DO NOT TRUST THEM DO NOT GO HERE!!!

True Automotive Woodstock is your Honest Approach to Car Care! We provide Concierge-Level services including Loaner Cars, Shuttles to/from Work or Home, 36,000 Parts and Labor Warranties (service available nation wide) with a fully transparent approach to vehicle care. We look at your car and see what it needs, and send you text/email updates with photos, descriptions and detailed pricing. Thousands of 5-star reviews can't be wrong, it's TRUE 5-star service!

I can’t say enough about Freed Performance. After getting my super charged 993 back from a dealership that was just doing some routine maintenance, it was in running horribly. No power and a strange very high cold start up idle. I took it to Sean and company at Freed and after a number of upgrades (RS cams, RS CLUTCH/flywheel, RS mounts, etc), a lot of extras while the engine was out, and troubleshooting the idle and power issues, the car is now incredible. Idles perfectly cold and warm, smooth/strong consistent power, very easy to drive clutch and feels rock solid. Thanks again guys!! Chris Ozment

repairing a major oil leak and installing a new transmission in my BMW 750Li…… it was in the hands of a real pro…… The car runs like it did when it was brand new and I am delighted beyond description. Thank you a thousand times over for holding it’s repair to your personal high standards, insisting that it be perfect, rather than just “good enough”. I would be remiss if I didn’t also thank Jon Bailey for his tireless work; working long after everyone else had gone home to their families. He is an excellent example of the dedicated talent you have recruited at G2 Automotive; please thank him for me. And, many thanks to your lovely daughter Chelsea for the fastidious attention to detail, not to mention the personal attention she gave to me and the detailing of my car. Just another excellent example of the dedicated staff you have at G2 Automotive,. Thank you Gary for treating my car like it was your own! Most Sincerely, Daniel W. Bright

Porter came out checked out the truck, replaced the belt, and got me going again when I was way out in the country. Thanks!

Been going to Heritage Volkswagen for 5 years and I still carry my Passat there because of the competent technicians and the awesome customer service. Never had any problems of any kind at this dealership. Highly recommended.

This is my second time visiting Heritage VW for scheduled maintenance on my vehicle. Had to come in after the dreaded check engine light popped up on the dashboard though...ugh!! The staff here at Heritage is very professional and their work is very quick. I've enjoyed my experience with this dealership so far and will continue returning to this shop for all future issues.

Tim was awesome and made life SO much better. Plus he was honest and upfront about costs and what was needed. I liked them so much, I'm bringing my car back down from Maryland to Georgia to have them look at other things this month. :)