Brake repair service near Barrington, IL

Awful place. I brought my car there because the front driver's side wheel was making a scraping sound. The owner Bill went on a ride with me so he could hear the sound, which he did and had an idea of what it could be. I brought the car back during my scheduled time, which after waiting for about 4 hours after I dropped it off that they can't figure out what is wrong with it, saying there seems to be nothing wrong with the "rear: tires. They spent 4 hours looking at the wrong end of the car. I told them and the owner knew that it was the front driver side. After 3 more hours after the phone call I go there to see what is going on to find my car outside, not even being looked at. And no phone call giving me any more information on it. The girl at the front desk said it "must be my brakes" and I should get a certain kind to fix the issues. The brakes are BRAND NEW CERAMIC BRAKES, not cheap metallic ones. It's not the brakes. Then she said it must be the rotors because they had some wear on them. Please you have no idea what it is and the owner decided to go home a few hours after they opened. Poor Communication. Lastly, I took my car home to find grease all over the driver side interior door and a large scratch right in the doorway (freshly scratched). The grease has been a pain to get off and the scratch is down to the metal. I have photos to post as well. POOR SERVICE.

I took my ML 350 due to a problem with the Engine. The drive chain had broken. The dealer's recommendation was to repair and cost was something of buying another car! So, I took to Dupage Auto Werks. The recommendation is to replace the 118K miles engine with a much lower engine. They shopped and found a fimilar engine and practically did a 'Engine Transplantation'! Now that I have an engine not only has a lower mileage, but also was cheaper overall. Very satisfied with them to have suggested and able to get my car worth somehting that I can keep it a much longer time!

This is a very convenient location for me,and my family has used Frank's for years. The service is great and the prices are always on point. I really like being able to drop off my car, then walk across the street and catch the metra into work.

We're a Volkswagen specialty shop here in Gurnee, IL - just northwest of Chicago. Our certified technicians do everything from basic oil changes to transmission repairs or collision repair.

Burdi Motorworks is an Independent Mercedes-Benz auto repair and body shop. We specialize in all years and models of Mercedes-Benz passenger cars and Sprinter vans. Our team of factory trained technicians has the experience and equipment to handle any size repair you may need. We offer a variety of repair services from brakes, tires, suspension to complete engine performance diagnostics. Good news! We also offer repair and body services on other foreign and domestic makes. Just give us a call and ask for Carmine or Vince. Does your business own a fleet? Burdi Motorworks is now offering commercial fleet and warranty services to local Chicagoland businesses."