Oil change service near Bethalto, IL

Worst customer service ever. They charged me $70 for a Diagnostic test that had the same information on it as the emissions test that they had just run on my car. They did add an additional part as a necessary replacement although the part wasn't bad. After a friend pointed out that this part wasn't bad, they stated that it was simply a 'suggestion'. I think they should have been more specific although there was no paperwork to be specific on. I got a receipt for my $70. Autozone's free diagnostic tests at least give you some paperwork. When I expressed my dissatisfaction, I was told that I knew nothing about car repair and I was probably lying about how useful the test was. Riiiiiight. The owner really argued vehemently with me about returning my money so I guess he needs it more than I do. By the fact that he works another job and the run-down appearance of this location, I finally stopped trying to get a refund on the most useless and outrageously stupid diagnostic test I've ever had. If you want to be treated with respect and common courtesy, go somewhere else. If you want a company that believes that the customer is always right, don't go here.

This was the 3rd time the techs have put my windows down after being told they were broken and would not go back up. The first time they had to take the door off the hinge, the 2nd time the window did not go all the way back up and I had to drive home in the frezing snow and this last time was the best. After telling the tech not to put the window down he took me into the waiting area where he told all of us the at 30 years old and 4 yers of college he was only making $7.00 an hour and was tired of this crap. He went back to the bay area only to return and ask me if I wanted the good news or the bad news first...the window was put down and they could not get it to go back up. Over an hour later the assistant manager came in and told me that they just couldn"t fix it after all they were not a garage and didn"t have the tools. Funny because when I came in I didn"t need a garage I only needed an oil change. Another attemp was made but alas the window was still down. The assistant manager was very sorry but I would have to return the next day when the manager was in. I drove home on a major highway at 65MPH, in 100 degree temps with the window all the way down. The next day I returned to the shop early and told the manager that he could have my car as long as he needed and he said he would deliver my car to my work. They did bring my car to my work late that afternoon and the window was up but now there is a green wire that is sticking out of my door panel but my window is up and I will have my oil changed somewhere, anywhere but Jiffy Lube.

All automotive repairs, tires, brakes, a/c, heater, transmission, engine, diagnostics, new tires, domestic and imports.

Rhr service was affordable and the staffing was great especially the manager. I will definitely recommend them to all my friends! 5 star service!!!

I want to thank everyone at North Belt automotive for doing a great job on my car. They were really fast and professional I brought my car into the shop at 4:40pm Friday(the shop closes at 5). They allowed me to wait inside with my toddler son until my ride came, which unfortunately was running late. They called me by 11:30 Saturday evening. If you needed anything done to your car I would definitely prefer this place!! -Arika Ellis

We asked for conventional oil. The man recommended synthetic oil. When we said no, he said we neeeded that oil or our warranty would be void. We agreed. But on the receipt there was a law stating that no one can force you to have that oil. And we called Chevy and they said that the synthetic is recommended but our warranty would be fine if we didn't have it. The agrued with us when we confronted him. He said the paragraph law actually said something different. In the end he argued but charged us for the conventional. After we left we found grease on the upholstery of the car. Black grease on tan. It was on the ceiling. The guy was too big to get in and out of the car and he had to grip the top of the door frame every time. They lost our service and we will never be going back. We were lied too. And my mother felt like she was taken advantage of.