Car detailing service near Bridgeview, IL

You turned out the lights and closed the pump on me as I was finishing up at 11:15pm. My receipt didn't print. I had no idea you weren't a 24 hour facility. There are no signs to indicate this. Your night manager should've either waited until I pulled away or put up cones to indicate that the pumps were closed. This was extremely rude of him and scary for me, as I was not yet back inside my car. Think through your closing procedures. Your last customer of the day is just as important as your first customer.

Picked up a coupon from Groupon that included free oil changes. I went in expecting to be met with a cold shoulder and a hurry-up-and-get-this-guy-out-of-here feeling. I was wrong. I came in and was greeted right away by the owner himself. While I was waiting on my car to receive an oil change the owner sat with my girlfriend and I for a good 15 minutes talking to us and making sure everything was going well while explaining his business and passion for good service. The oil change was done in a timely manner and everything went smoothly. There was not even a hint of upselling and I never felt uncomfortable while there. I live in Schaumburg and this is a little bit of a drive just for an oil change but now that I have been there once I don't think I will go anywhere else for future service of my vehicle. The entire management and floor team there were very professional and friendly. It is also located in an easily accessible location and well-kept neighborhood. I am going back this Saturday for another oil change and I look forward to speaking with the owner again to let him know what I think of his business. As a new resident to Illinois I am happy to know I have found a trustworthy auto business.

I was verbally assaulted by the manager Adam here today so badly that I had to call the police and file a report. He must feel pretty good about himself bullying a woman so his car wash doesn't have to pay for the damage it's done to my car. Men keep your wives safe this man is dangerous. I've never been spoken to this way EVER! As a company you should be ashamed of yourselves for even allowing this man to be on site. I understand he's a repeat offender. I will spread the word as I hope no other woman or other gender ever has to experience what I did today.

Naperville Automotive Solutions is a repair and maintenance facility that services all makes and models of vehicles.