Ac and heating repair service near Chicago, IL

Review Very negligent and irresponsible. Let them know engine had old sludgy oil stuck to engine for last 3 years and did not pass emmisions. I wanted their opinion on the possibility of passing emissions.  After cleaning oil control valve and all passengers in cylinder head. They told me to drive the car and bring back for emmisions check. I drove the car about 15 miles and the engine locked up as a result of work performed. They refused to take responsibility after never letting me know this could happen. They did not advise me that their tinkering could render my car undrivable.  They should have informed of the risk and given the choice of deciding.

Hats off to Mark! Thanks for your help. Thanks to all at Real Autohaus for all the help at keeping the Saturn running.

Great trust worthy service. The only place I'll take my SAAB anymore, as they know what is wrong without guessing what the codes mean. -Amy Loek

Picked up a coupon from Groupon that included free oil changes. I went in expecting to be met with a cold shoulder and a hurry-up-and-get-this-guy-out-of-here feeling. I was wrong. I came in and was greeted right away by the owner himself. While I was waiting on my car to receive an oil change the owner sat with my girlfriend and I for a good 15 minutes talking to us and making sure everything was going well while explaining his business and passion for good service. The oil change was done in a timely manner and everything went smoothly. There was not even a hint of upselling and I never felt uncomfortable while there. I live in Schaumburg and this is a little bit of a drive just for an oil change but now that I have been there once I don't think I will go anywhere else for future service of my vehicle. The entire management and floor team there were very professional and friendly. It is also located in an easily accessible location and well-kept neighborhood. I am going back this Saturday for another oil change and I look forward to speaking with the owner again to let him know what I think of his business. As a new resident to Illinois I am happy to know I have found a trustworthy auto business.