Brake repair service near Dundee, IL

ASE certified knowledgeable mechanic , very courteous , and reasonable priced , actually they were about 30 % cheaper than the other local mechanic shops , I highly recommend them .

Jerry Butitta Automotive in Belvidere is a wonderful place to have your car serviced. I have been taking my vehicles there for five years. Honestly and integrity is very apparent at this business. I live in the Rockford area and this is the only place I trust.

I stopped at the place to check loud noise seemingly coming from my tires, but after a "dedicated" checkup i was given a quote for 960$. The Problem was both my front wheel bearings, they said. The price of each bearing without the labor was over 300, the guy told me. I took the car elsewhere and they fixed it for 250$ with labor. Apparently it was left rear bearing that was wrong, not the two front ones as they told me in Cassidy Tire and service. I replaced my rear bearing and the car is running like new. IF there was a place to upload pictures i would upload the quote i got from Cassidy Tire and Service and the place that i actually fixed my car in. How can a licensed mechanic tell me two of my front wheel bearings are bad, when actually it was a rear ? I'm so glad i didn't fix my car there and i advising everyone i know to do the same

I own Douglas Automotive Repair Inc and am sorry you experienced some quality issues with our shop. I am a certified technician and have been for 35 years. We always use high quality parts in our repairs; through the years we’ve been in business we’ve found that it just doesn’t pay to use lower quality parts unless it’s a customer request to keep costs down. We did have a period where we were having employee quality issues, but have since resolved those. It’s very unfortunate that it impacted some of our customers as we worked through it. Customer feedback is important to us and I want to thank you for sharing yours. We continually strive to make sure we give high quality service and our customers are satisfied.

These guys are con artists, they fix one thing and then break another so you keep bringing your car back and they make money. Stay away from them. Also the place stinks like farts.

This place is horrible. I went there to have a fuel pump replaced. Because I worked and they close at 5, I left it there for a week. When I came back, the engine was violently shaking!!!! I asked him what is going on, giving him the benefit of the doubt, he said he would figure it out. I come back another week (2 weeks so far!) and he tells me the car needs a new fuel injector and spark plugs! I say fine, even though I know NOTHING was wrong with the engine before. Still giving them the benefit of the doubt, he replaces it and it turns out it was NOT the fuel injector or spark plugs. I demanded a refund and got it. I was going to go get my car today when he calls and tells me the engine is badly damaged and is NO GOOD. NOW IM LIKE WTF!?? Nothing was wrong with my truck before! I refused to have it fixed... but now Im out of money and my precious truck... I have to figure out wtf I will do! I wish I could sue them but I dont have proof! HORRIBLE PLACE! DO NOT GO THERE! I WAS TOO TRUSTING!

A-Action Auto provides complete automotive care, including alignment, computer diagnostics, complete maintenance, and auto body repair. We have been in business for over 35 years and have more than 100 years combined experience. Visit us today to see why we have been in business for so long.