Transmission repair service near Edwardsville, IL

I agree with Gene. In my case I drive a diesel Sprinter, very hard to get good service on to begin with because it is all German. I live in Montana too. I was referred to Westport Autohouse by a friend whose personal experience was very similar to the other review. So I called and made an appointment. The owner - Mike- insisted that because he had to order parts I should plan on leaving it overnight. I told him - Ok but- I had to be finished by 4 PM on Thursday since i had to be in another part of the state for business on Friday. The initial estimate was fine and was accurate to what needed to be done according to my research on the problems and the symptoms. The final bill came in a bit higher but they had completed all the repairs, the van drove smoothly and perfectly for the first time in months !! I am elated. I had been in a Mercedes Benz dealership earlier to get the same things done and they wanted over $2,000 more and most of that was for the wrong stuff anyway. I highly recommend Westport Autohouse and plan to use them every time I need a repair in the future. Tim B.

Amazing customer service! I was given a breakdown of services I would need ..they even offered discounts. They were really honest and answered all of my questions. Also given their opinion on which services I should prioritize since I wasn't able to pay for all of the services that day. 100000% would recommend to everyone. Especially if you're a woman because I didn't get the vibe that they were trying to take advantage of my lack of knowledge. Leanna B. Saint Louis, MO

We all know how hard it is to find trustworthy business people today who are genuinely concerned with your satisfaction, but these guys are the real deal! I've been a customer for several years and don't have to concern myself with wondering if I'm being given the right diagnosis or solution to the problem. It makes all the difference. Moreover, Nas and his staff are highly skilled and competent at their craft. If you're looking for a technician instead of a mechanic, this is the trusted place to take your Mercedes, BMW, Audi, Volkswagen, Rover or Jaguar. Keith Davis

These guys advertised a front bumper on their website for a Mercedes which they didn't have. They took the payment of $887.86 and have not supplied the part or returned the money. I would advise not to deal with them and find another supplier.

I RECENTLY TOOK MY CAR TO AAMCO TRANSMISSION SHOP ON 11323 MIDLAND BLVD TO HAVE MY CHECK ENGINE LIGHT LOOKED AT,MY CAR RAN PERFECT BEFORE I BROUGHT MY CAR HERE EXCEPT THE CHECK ENGINE LIGHT ON,THE MANAGER DAVE CALLED ME AND SAID THE REASON THE LIGHT WAS ON WAS BECAUSE I NEED A NEW TRANSMISSION AND HE SAID ALSO I HAD A BAD STARTER HE SAID THE CAR WOULD ONLY RUN HALF THE TIME AND I NEEDED TO GET THE CAR OFF HIS LIGHT BEFORE THE NEXT DAY OR I WAS GETTING CHARGED 25.00 DOLLARS A DAY, SO I HAD MY MECHANIC GO AND GET THE CAR AND HE SAID SOMEONE HAD BURNT THE STARTER UP,NOW THAT STARTER ONLY HAD ABOUT 100 MILES ON IT ,SO I CALLED DAVE THE MANAGER AND HE SAID THEY NEVER EVEN STARTED THE CAR THEY PUSHED THE CAR IN AND DID THE DIAGNOSTICS ON IT AND PUSHED IT OUT AND HE WAS VERY RUDE SO I WAS WONDER HOW THE CAR RAN HALF THE TIME THAT HE WAS SAYING,THE CAR DID NOT HAVE THIS PROBLEM BEFORE I BROUGHT CAR TO HIM,SI I ASKED FOR THE OWNERS PHONE NUMBER AND HE SAID HE CANT GIVE IT OUT,SO HE TOOK MY NUMBER DOWN AND WAS SUPOSE TO GIVE IT TO OWNER,INSTEAD HE CALLED ME TWO DAYS LATER AND SAID HE WAS THE OWNER,I TOLD HIM HE WAS NOT AND HE FINALY CAME CLEAN AND SAID HE WAS ACTING FOR THE OWNER,THIS MANAGER DOES NOT NEED TO BE ANYBODYS MANAGER,HE IS VERY RUDE A LIER AND UN PROFESIONAL,I WILL NEVER RECOMEND OR BRING ANY CARS BACK UNTIL HES GONE AND I WILL TELL EVERY ONE ABOUT THIS. THANKS PLEASE HELP

PLEASE DO NOT TAKE YOUR VEHICLE TO THIS PLACE!!!! THIS PLACE IS A RIP OFF! My car was at his shop for over a month for a rebuilt transmission $2500.Only to drive it for 3 days and transmission fluid was pouring out of it like water. I took it back and a week later he tells me the frame is messed up and needs repair and the frame isn't under warranty. So, another $275 only because I refused to pay the full cost. I've had my car for two weeks since being in the shop and I notice transmission fluid leaking again. That shop is a joke and a rip off. I'm contacting the BBB and sueing for the cost of repairs to fix what he did plus what I paid him to repair my transmission. Flee from that place!

I took my car in to have work done on the motor they kept the car for over 2 weeks did not fix the problem and messed up the transmission when they pulled the motor .I would never give this place a thought.