Brake repair service near Highland Park, IL

I called on the weekend (Saturday) to make a appointment to get my car fixed. Was almost un-drivable and my only car, so I needed it fixed a-sap. Soonest appointment wasn't until Monday after weekend at 10am. First off, when I showed up for the appointment the guy made it clear that not only were they not able to work on car today but probably wont even fix it that same day. After I explained that I would just take it somewhere else since it was my only source of transportation, he said he would try to work on it and see what he could do. Wondered why I even made a appointment. I explained to him what I thought the problem was and made sure he called me as soon as he knew for sure what the problem was and so I could give him permission to work on it. (Depending on the cost needed to make sure I could afford it) Before I left he approached me "beating around the bush" Saying things like "It's bad and going to be expensive" Not wanting to give me a exact quote. (Keep in mind I had gotten a quote on Saturday for the replacement of a water pump including labor at $330.) He tried to give me a explanation that is was leaking something with the coolant, making it obvious I had a blown gasket and that it was not the water pump that needed to be replaced. After asking him about 4 times what it meant and how much it was going to be he finally said it would be at least 10 hours of labor which alone could be about $1000. I told him to please double check and call me to make sure it was in fact the problem. I was devastated... He said he wouldn't know for sure till about a hour when the car cooled off. Three hours later I had my husband call him to find out what was going on since I had not heard back from him. He told him the same story. I then called and explained to him I would be picking up the car simply because I could not afford it at the time. Myself, I was thinking if I am going to pay that much money in labor alone I want a second opinion. Well lets jus

All Cottman Transmission and Total Auto Care centers abide by Cottman's complete service philosophy, which calls for your vehicle to be repaired properly the first time, so that you don't have to lose either time or money. Cottman's Service Philosophy is the reason why millions of customers have trusted us to repair their vehicle's transmissions over the past five decades. You see, at Cottman, we know you have more important things to worry about than your car. Cottman will never compromise its standards just to make a vehicle "superficially drivable." We will never perform a low quality service that would result in increased costs, inconvenience, and possible hazardous driving conditions for our customers.

Factory-level independent automotive servicing specializing in Import and Domestic automobiles. (We service ALL Import and Domestic - not only the ones which are listed under "Car Types").

Came here with my classic Mercedes. It had a hole in the exhaust system. They were all ready for my 830 appointment. The manager was kind enough to point out where the hole in the exhaust pipe was and welded in a new pipe. It solved the problem. Everything went very timely, promptly & efficiently. Job well done. I highly recommend the place.

Hats off to Mark! Thanks for your help. Thanks to all at Real Autohaus for all the help at keeping the Saturn running.