Engine repair service near Keeneyville, IL

I appreciated being spoken to as an intelligent person instead of "a know nothing about cars woman". I liked the updates as you worked on my car & the easy of making an appointment. I have already recommended to the rest of my family to bring their cars to your facility. Angela Ponder

Hayes has been around since the 80's my parents took their cars to them and now I do. They are straight forward and fair. I am never worried about what is being repaired as they keep me well informed and aware what is needed and when.

Keith’s has been been our go-to automotive needs for the last 15yrs. Keith has been a trust worthy consultant for all car needs.

I took my 2002 chevy pickup for an oil change on9/9/14 at that time I was informed needed to replace tie rod end replacements @ a cost of 637.00 which I paid. After paying I return home and on my table I had a 75.00 off any service of 600.00 or more card from Bartels. I call the Oswego store and request the credit and Devin (Manager) did so, as credit to my account. I returned a month later for a brake inspection, and was told by Shawn McDowell I needed everything, brake pads rotors calipers etc.I told him I did not believe that to be true.I took my truck and had my brake job somewhere else which did not require the extensive work as quoted at Bartels. Still having a credit of 75.00 I took my truck for a oil change, upon completion I was asked for a payment of 20.88, I replied take it from the credit I have .I was told by Shawn McDowell You can't use it for that! By this time I realized I had no other form of payment with me, at that time I said I would run home and get it, mind you I live less than 1 mile away, then I'm told we can't let you take the truck. By this time I am fuming. I then have to call my husband who is very ill with fatal cancer and in a hospice bed because he cannot get up without assistance, and ask for our credit card number. As I am leaving Shawn smiles and says the general manager will be in on Monday. Monday comes I talk with Devin, made him aware of the situation and DEMANDED my 75.00. I also asked for the owners contact information,I was given the number to another location. I have been a customer for over 10 years. I will NEVER return there again. WORD TO THE WISE! WHO NEEDS CUSTOMER SERVICE LIKE THIS.

Drew and team always get the job done in an efficient, professional and friendly way. Kudos to the Pit Shop team!! George Hvostik, MD

I brought my car in for a diagnostic and they gave me over a quote for over $3,000 in repairs. I took it down the street for a 2nd opinion and half the things they said were wrong was a lie. Had my car repaired where I got thr and opinion for less than 1k. It's been 6 months and not a single problem. A dealership and repair shop run by conmen. Color me surprised (NOT)

Alternator took a dump, found this mechanic shop in Plainfield, IL, near me, towed it in and bam got lucky left 3 hours later. This Plainfield auto repair shop is on top of their game. Thanks for getting me in and back on the road so quick and cost effectively.