Ac and heating repair service near Niles, IL

I took my car to Daves for a transmission rebuild. It was in their possession for over a month before I got it back. I think i only got it back then because i called everyday for a week until it was done. I picked it up and drove it around for a while since it had been sitting for so long and noticed a rattling while the car was idling. Took it to my regular mechanic and the trans mount was bad and the bolts holding it on were loose. This should have been caught and repaired/replaced before the car was returned to me so I didn't have to waste my time getting it repaired elsewhere. If notified I would have authorized the repairs. I called Daves to let him know what happened and was told that his mechanic told me about the mount ( not true as I would have never left with it like that). He offered to fix it for free (after getting offened that i was telling him about this and insulting my auto shop) but I am having my own trusted auto shop do it. I will spend the extra $200 at a place that doesn't give me the run around. I can't afford to be without my car for another 2 weeks. Buyer beware. You get what you pay for. I only have 2 stars because he offered to replace the part for free.

Hayes has been around since the 80's my parents took their cars to them and now I do. They are straight forward and fair. I am never worried about what is being repaired as they keep me well informed and aware what is needed and when.

I appreciated being spoken to as an intelligent person instead of "a know nothing about cars woman". I liked the updates as you worked on my car & the easy of making an appointment. I have already recommended to the rest of my family to bring their cars to your facility. Angela Ponder