Engine repair service near Palatine, IL

D&R Auto has been proudly serving Highland Park since 2004. Our team of certified technicians would be happy to handle your complete auto care needs.

KS Autocare performed a detailed inspection of my car, during which it was discovered there were multiple problems. While my car was on the lift, KS showed me precisely what was wrong and what steps they were going to take to fix those problems, as well as providing a detailed estimate of cost and time involved for the entire repair. KS divided the repairs into two components: those that were urgent and needed to be done soon and those that could be put off for a while. I chose to do all of the repairs at one time. KS Autocare completed the repairs on schedule and on budget, exactly as promised. All KS Autocare personnel were professional and courteous and performed their jobs well. I highly recommend KS Autocare for your vehicle needs.

My car was making a horrible noise and these guys figured it out and repaired it quickly. Good value for the money, professional, top notch!

Complete Premium Repair Shop

We are long-time customers who brought our "new to us" vehicle in for an inspection. After that, it was one issue after another. The day after we picked up the car from the inspection and some work that was needed, we completely lost the brakes in the car. We were told by many sources that if the car had been put up on a lift incorrectly, that the brake lines would be crushed. Had the car towed back, then we explained the situation. We feel that we are fair people and explained that if the mechanic made a mistake, we would gladly split the difference of the cost to fix the car. We understand that mistakes happen. We were told that the mechanic definitely did not make a mistake, and that we needed 4 lines replaced (2 brake lines, a fuel line and the other line in the same area). Cost to fix: $780. SHOP CUSTOMER SERVICE HAS SEVERLY DECLINED OVER THE PAST FEW YEARS: 1. Each and every time our vehicles have been in the shop, we await a call to let us know what is going on. Each time we call for information we get the same spiel from the customer service desk… “I was just going to call you…” – it’s hard to believe that since we are the ones who always have to follow up. 2. During the last repair, early in the morning we called and asked that the owner, Owen, call us to discuss the broken brake lines. That call finally came through at almost 4 PM, which was after the next issue that I am going to list (see #3). 3. Upon my arrival at the shop to pay for the work done on our vehicle, I walk in and Jim is bad-mouthing my husband to Owen. I stood in the lobby and continued to listen to the conversation without being greeted or assisted. Finally, I said to Jim – you do realize that you are talking about my husband. His response: was something to the tune of: your husband is accusing us of breaking something on the car and we did not. I explained that regardless, it is poor customer service to discuss another customer in such a manner when you have other customers in the lobby. At the end of the day, we paid the $780 to get the car fixed. THEN, two days later, while bringing the car downstate to our child at college, we noticed a strong gasoline smell. We brought the car to another mechanic, who upon looking at the car, showed us that the new gas line that was installed did not have a clamp. Apparently the $780 that we had already shelled out didn’t include a clamp. MORAL OF THE STORY is that we will no longer be customers of this establishment. There have been far too many errors from the mechanic team and they have horrible customer service. If I could, I would leave ZERO STARS.

Hagen Auto has been proudly serving Melrose Park for over 35 years. Our team of certified technicians, led by Service Manager Bill Paris, would be happy to handle your complete auto care needs.

Renberg Auto has proudly serving Wheaton for over 40 years. Our team of certified technicians, led by Service Manager Craig Enger, would be happy to handle your complete auto care needs.

I've been using Wil-Ridge Auto service for over 20 years. They always provide excellent service. Extremely trustworthy. I never worry that I am being overcharged or over sold. John is excellent and always goes the extra mile to meet customer needs. I wouldn't go anywhere else.

Autobahn did a great job of replacing the front shocks. The handling and ride quality of the car is noticeably improved after the shocks were replaced. I am not pleased with the repair that was made to one of the wheels. The bend in the outer face rim was not completely removed and many scratches and dings were added to the area near the bend. There is also some fine cracking or crazing of the paint. I would definitely not have this service performed if I knew what the results would be.