Brake repair service near Posen, IL

Hayes has been around since the 80's my parents took their cars to them and now I do. They are straight forward and fair. I am never worried about what is being repaired as they keep me well informed and aware what is needed and when.

I have a 1992 Mercedes Benz 400E. It had been sitting a long time and was misfiring bad and the blower motor was not coming on. I already knew what was wrong when I took it to them but wanted to see what they would tell me. Talk about honest.......You will not find a more honest, reasonable, and reliable auto repair shop anywhere. They diagnosed and fixed the problems I had and the car has never run better. I highly recommend this place. Great Job guys!!

I am a 65 year old Grandmother from North Carolina who was traveling with her daughter-in-law to Joliet, Ill. for a wedding on Sept. 6, 2014. A "Low tire pressure" signal showed on her Chevy HHR on the way to the wedding and we were directed to NTB by her uncle - who owns a tire business in Middletown, Ohio. I was advised by the tech that if the tire could be repaired, it would be about $25.00. I waited only a very short time for the evaluation and repair before I was ready to return the wedding festivities. Everyone was so nice and they sent me on my way without charging me anything (Out-of-State courtesy!) Best customer service anyone could ask for...they now have a customer for life. Thank you for training your workers in what is right in customer service. Faye Byrd, Asheboro, NC

Ongoing problem for 9 years. Dealer repaired emissions error and check engine light returned in two weeks with same problem. AACCEL repaired the emissions, and now I can fuel the car in less than 15 minutes and pass the Will County emissions testing.

Took my car in to get an oil change. Just before that I had my car washed (insisde and out). After the oil change I get into my car and there is grease all over my chair, steering wheel, door, and floorboard. If this is how they treat your car, I can't imagine how shoddy their internal work is.

Meineke in Joliet is horrible now! The new "manager/owners" have taken over. The good mechanic is gone. I have been a long standing Meineke customer and when I called today to ask for my mechanic Mark, I was told he "Is no longer working here" (very rudely)! So I asked to speak to Vern and I was told he was busy and to call him later, also very rudely!!! I will find someone else to fix my cars from now on!