Transmission repair service near Steger, IL

I have lived in the area over a decade, and Tuffy has seen many (if not all) of our family vehicles. Some needed more repairs and upkeep than others, but Paul is definitely someone I trust. Just a few weeks ago we were going out of town for a funeral and decided to bring it in before we left. Long story short, we brought it in for an oil change and Tuffy found a major issue that needed to be repaired immediately. Tuffy not only saved us the danger of breaking down on our way to the funeral, but they worked out an arrangement with Enterprise to rent a 15 passenger van for my large family! We make it to the funeral safely and returned to have our vehicle repaired and ready to go. Thanks Paul and everyone at Tuffy! David G. Bourbonnais, IL

WE TOOK ARE CAR TO THIS CENTER, AND WHAT A GREAT PLACE TO WORK WITH, THESE GUYS ARE THE REAL DEAL. THEY CHECK THE CAR OUT FOR FREE AND TOLD US THAT THE PRESSURE IN THE TRANS WAS THE PROBLEM. WE HAVE A 1998 BUICK AND IT SHIFTED VERY HARD AND LATE ON THE 1/2 SHIFT, PUT A SCANNER ON THE CAR AND TOLD US HOW LONG IT HAD BEEN GOING ON AND WHAT KIND OF DAMAGE IT CAN CAUSE. DROPPED THE PAN AND FOUND METAL AND CLUTCH MATERIAL IN PAN, AND TOLD US WE DIDN'T OWE THEM A DIME. WELL WE WANTED TO FIX THE CAR AND THEY CAME RIGHT IN THE PRICE RANGE, PLUS FIXED THE SWAY BAR LINKS WITH NO LABOR CHARGE, JUST PAID FOR THE PARTS. GAVE US A 12MONTH/ 12,000 WARRANTY. HAD US COME BACK IN A WEEK AND CHECK THE CAR OVER. DON'T THINK THIS CAR EVER SHIFT LIKE THIS, JOB DONE RIGHT AND ON TIME, 3 DAYS. THANK YOU MR TRANSMISSION, JOHN AND STAFF. WE WILL TELL VERYBODY WE KNOW ABOUT YOUR SHOP. KEN KEENE

ASE certified knowledgeable mechanic , very courteous , and reasonable priced , actually they were about 30 % cheaper than the other local mechanic shops , I highly recommend them .

Since their technician did such a good job with my 2005 BMW X3 over the summer, I decided to bring my 2010 Acura TL to change out all fluids, and replace brakes and suspension all around. The total bill was about a third less than what I was quoted from my dealer and 20% less than Firestone and Pep Boys. I'd recommend these folks to anyone who owns a foreign vehicle which is no longer covered by warranty. Forget the HIGH cost of dealerships, and come to Mobile Auto Tech.

Trans-O-Mex is a full service auto repair shop offering service to the entire Chicago Illinois area. Each automotive repair specialist at Trans-O-Mex is professionally trained and ready to provide their expertise at repairing and servicing all vehicle types, foreign and domestic. Trans-O-Mex promises to each of our customers that our auto repair shop will not remove any parts from a car or truck to complete a repair unless we are required to do so. Furthermore we promise to diagnose problems for your vehicle in an honest and professional manner. Our shop makes every attempt to provide prompt and courteous service to everyone visiting our shop in the hope that they will come back to us for all of their automotive repair needs.

My friend regrets the day he took his transmission to Shift Rite in Kankakee to rebuild. It has been a nightmare dealing with these people over a problem that turned out to be their fault in the first place. If they had just dealt with it immediately it would have been better for everyone, but their denial of responsibility made the entire situation more complicated and painful for everyone. Instead of a loyal customer, they have turned him into an upset and frustrated one. He regrets he ever trusted these people. A more suspicious man would say that skin color was the issue, but I think these clowns are just incompetent. It began with a relatively routine rebuild; he gave them his 1999 528i automatic transmission to rebuild, and had an involved conversation with the owner Brett Borelli about the entire system and the problems he was encountering with it. he had already replaced all 5 solenoids, and as the transmission was still acting up he thought it best to take it to a shop to be taken care of, and had heard that Shift Rite did good work. Unfortunately that did not happen to him. What happened to him instead was a three-month nightmare and a lot of wasted money. The problems began once he picked the transmission up and re-installed it in my BMW. Even after they “rebuilt” it, would not shift from first to second gear (or higher) without slipping. Since it was just serviced, he had the BMW towed back to the shop, so they could take the transmission out and find out where the problem was. The owner Brett initially blamed him, saying that one of the solenoids he installed was in backwards. What doesn’t ring true there is that my friend told him about the solenoids (I was there), and a rebuild would have at least checked them. It turns out the solenoids were fine and he was just casting blame. Over time as the evidence of their sloppiness and poor work became more evident, the customer service deteriorated to the point where Brett would actively avoid him when he went to the shop. It was obvious they didn’t do anything but a cursory look without even working on it the second time because the car had to be towed there yet again for them to go back over their work again. They eventually discovered they had misaligned a bushing upon the initial rebuild. This wasn’t even the error they tried to blame him for in the first place! It took a total of 3 trips over almost 3 months and several hundred dollars in towing (that they refused to pay for, even though all the extra work was due to their mistake). Their bad workmanship is only outmatched by their bad customer service. he is sorry he ever took his transmission there, and would strongly caution anyone else from doing so.

First of all, if I could give Murphy's 0 stars I would. Until 2018, I had received pretty good service from Murphy's. Had spent thousands of $ for car repairs on 2 older cars. On my '99 Durango, I had recently developed a coolant leak. Was using about 2 qts of coolant every 60 miles. Was getting a sweet anti freeze smell inside the car and noticed some coolant on the garage floor. Went back to them because they had previously replaced both hoses and the radiator. Figured that if they failed I might be covered by "warranty" or "good will". Needless to say, Chris called me and told me that the lower hose was leaking. They had replaced it, the first time, on 06-15-17. Second time failed on the Dan Ryan Expy in 90 heat. 2nd time was 06-23-17 with 92413 miles. Had to have it towed to Murphy's. Now, on 02-21-19, with 101762 miles, Chris told me that it was leaking because it had rubbed against the frame of the vehicle and a hole had worn thru. I asked him if the hose had moved and he said no. He said the repair would cost $189.46 parts and labor. He couldn't do anything about the price because it was "out of warranty". I told him the mechanic should have noticed that the hose was making contact with the frame or very close to it. He didn't say anything. He said they replaced the old Dayco brand hose with Gates brand that was bent better. I contend that I should NOT HAVE PAID ANYTHING for the repair because A. They were not conscientious when they replaced the hose the 2nd time and should have seen the frame contact or close to frame, and B. Warranty or not, hoses do not fail in 9349 miles. If I had known how this was going to turn out, I wold have never gone back to Murphy's. Thus I will never darken their doors again and recommend that nobody else does either. I asked a friend who is a mechanic/repair shop owner in Orland Park about this and I will not say what he said about Murphuy's. Orland Park is too far to go to from western burbs. Originally I offered Chris to maybe go 50/50 on this but he refused to budge. I am so aggravated about this and mistreatment of a long time customer I am now seeking 100% reimbursement of the $179.46 I paid.

Before scrapping my 1998 Mercedes S600 with 200K miles on the clock, I took a friend's advice and drove over to MPC. Best decision I made in several years. Crew is professional, knowledgeable and competent, while at the same time they are friendly, helpful AND HONEST. Their advice was invaluable, - I now have my 12 cylinder, 6 liter very comfortable car back on the road at a very modest cost.I shall follow my friend and recommend MPC to all & sundry I could not be happier with their service, follow-through efficiency and modest charges,Peter Rogers

I just wanted to thanks these guys as a whole. I brought my SAAB in for an oil service. I spoke to the tall service manager. He was helpful and explained I had 3 open recalls on my SAAB then one is related to my seat belts. This is why I always like going back to the dealership to have my SAAB repairs completed. I never knew they are PERILLO SAAB I thought all SAAB dealerships went out of business. I know found my SAAB dealership. Thomas B. Chicago Il