Brake repair service near Willow Springs, IL

I stopped at the place to check loud noise seemingly coming from my tires, but after a "dedicated" checkup i was given a quote for 960$. The Problem was both my front wheel bearings, they said. The price of each bearing without the labor was over 300, the guy told me. I took the car elsewhere and they fixed it for 250$ with labor. Apparently it was left rear bearing that was wrong, not the two front ones as they told me in Cassidy Tire and service. I replaced my rear bearing and the car is running like new. IF there was a place to upload pictures i would upload the quote i got from Cassidy Tire and Service and the place that i actually fixed my car in. How can a licensed mechanic tell me two of my front wheel bearings are bad, when actually it was a rear ? I'm so glad i didn't fix my car there and i advising everyone i know to do the same

Alternator took a dump, found this mechanic shop in Plainfield, IL, near me, towed it in and bam got lucky left 3 hours later. This Plainfield auto repair shop is on top of their game. Thanks for getting me in and back on the road so quick and cost effectively.

I took my car in not knowing what to expect after my daughter had hit a curb hard and also noticing weird noises coming from my fairly newly bought used car. 59 Auto took it right in and fixed it very quickly and it didn't cost nearly as much as I had feared. I was very pleasantly surprised.

I own Douglas Automotive Repair Inc and am sorry you experienced some quality issues with our shop. I am a certified technician and have been for 35 years. We always use high quality parts in our repairs; through the years we’ve been in business we’ve found that it just doesn’t pay to use lower quality parts unless it’s a customer request to keep costs down. We did have a period where we were having employee quality issues, but have since resolved those. It’s very unfortunate that it impacted some of our customers as we worked through it. Customer feedback is important to us and I want to thank you for sharing yours. We continually strive to make sure we give high quality service and our customers are satisfied.

Very honest people and great customer service

Johnny and Ivan are just wonderful guys! Honest and reliable shop! Best labor prices in town. My husband and I don't take our cars to any other shop! I have referred friends and to them and I feel you don't so that unless you are 100% happy with the service provided!

Scratched my car door. Needs paint afterwards

Hands DOWN the best service in town. They are honest, and always do everything to accomidate me. They support my older car nd give me real options on how to proceed when I need to choose the best repair options. I can't say enough good things about the Great service they offer every time I am in. Paul has always helped me and they work hard to get me in and out quickly with a loaner car option (I dont even see that with the dealer any more)! You won't be sorry you called them.