Tire repair service near Wickliffe, KY

On 12/29/2023 I took my 2018 Jeep Renegade to Plaza Tire in Metropolis, Illinois to have the right rear time repaired as it had a nail in it. After the employee removed the tire, he got me from the waiting area, pointed to the brake caliper and told me my brake pads were in need of immediate replacement to avoid damage to the brake rotors. I initially told him to proceed with the repair and he quoted me a price of around $169, but when I found out the parts would have to be sent over from Paducah, Kentucky I remembered I had to take my wife to an appointment later that day and would have to bring my vehicle back another day. The employee agreed and cautioned me not to wait too long to prevent further damage to the brakes. A few days later I decided I am perfectly capable of replacing brake pads as I have been a mechanic myself for most of my life. I purchased a set of new brake pads from a parts store in Paducah and proceeded to perform the repair on 1/6/2023. When I removed the brake calipers and pads, I immediately realized there was no need to replace the pads as they are barely worn and have many thousands of miles of life remaining. I also realized I was nearly ripped off by the Plaza Tire employee, and would have been had I not postponed the brake service. I took photos of the brake pads and showed them to my daughter as a witness I am a 77 year old veteran, and it really angers me to think I was nearly scammed by a local business. Rest assured I will NEVER patronize that business again and will share my story with everyone I know. They did repair the flat as I had road hazard insurance on the tires, but they did not properly inflate the other tires so I drove around with the low-pressure warning on until I got home and properly inflated all the tires. Anthony D. (Tony) Okerson Golconda, IL

Always did the job in Timely manner and workmanship was great

Timely service and thorough system checks