Engine repair service near Bedford, MA

t is with pleasure that I write this review on behalf of my myself and husband. We have been using Factory Auto Service for a few years now and have no complaints. We are pleased with the service that we receive. We have an Acura and Civic and this company have done a great job with the repairs and maintenance. Some issues that we've had in the past weren't sufficiently assessed and repaired properly by other service providers. However, now that this company is our premier auto mechanic provider, those issues are now of the past. The owner is very polished and knowledgeable about automobiles. He takes the time to educate his clients which we appreciate very much. When our car is being serviced by the company, we are confident that they will be able to address the issue with precision and ensure that safety is a priority! They always successfully diagnose and complete the repairs and within a reasonable timeframe. We are always pleased with their services, which prompts us to be return customers. Interaction with them is easy as we are presented with options which makes it convenient for us as consumers. The owner makes us feel included, making our interactions very productive since he ensures that we have the final say in the decision. At the end of each service visit, the owner takes the time to orally provide a concrete report about all that took place and possibly any additional findings outside of the original scope of work that may require future attention. However, if while working on the vehicles, and they come across something that requires immediate attention and safety is a factor, the owner will personally contact us to review those findings with us. A notable strength of the company is their ability to be efficient and prompt! I am convinced that anyone who utilizes their service will be satisfied. -Melanie

I had my car towed to this shop from another because I heard how honest George Jr. is. I'm so glad I did. I got an estimate of $954.00 for a whole bunch of work that my 2004 honda civic needed from thwe other shop. George went through the estimate and double checked what the other shop said and It wasn't true at all. George fixed what I needed and now my car runs like new. My bill was only $255.81. What a deal. I cant say enough about them. Thank you guys.

Joe was able to quickly resolve two problems that had stumped multiple other auto repair shops. He is quick, efficient, and accurate with very good prices. I would HIGHLY recommend this business and plan to use him again in the near future.

I went in for diagnostic work regarding my gas mileage, they did full diagnostic and found nothing wrong and spoke with me extensively about it. They didn't charge me for the work, they were fantastic, pleasant, knowledgeable, personable, this was a 5 star car service, I will be going back again and again.

I've gone to Hub Starters for around 3 years now and have had a good experience every time. Lou works with you to get the problem solved without over spending, and I feel like he's been very upfront and honest in his assessments. Steven Guerrette

Overland was sold back in May 2018 and the new name is Boston Rover Repair I did not know what to expect, I took the car in and Tom figure it out on the spot they really do know Rovers. I can't thank enough Arti and Tom for the fast turn around on those repairs just before a trip, the car was overheating and others couldn't find the issue since the radiator was not leaking. Many many thanks, Mike Lopes, Cambridge

We are a family owned and operated collision shop that deals with every aspect of the repairing process. From initially fixing the vehicle to pre-accident condition to servicing vehicles and repairing fleet vehicles. We provide only the highest quality in repairs and use only the highest quality of products to achieve a flawless repair. We update customers daily via email with pictures of the progress we have made or by telephone so customer is always in the loop with what is going on with their vehicle. We strive to provide something that other shops can't deliver and that's quality and customer satisfaction. We also work closely with all insurance companies and repair all vehicle makes.

Best service ever. Very friendly people. Price was reasonable. Highly recommended them and Female Friendly!! -Beck Mensah

I had a very negative experience, I can see that CLM Auto kisses up to certain classes of people in the community because all I asked was to put in two Sylvania ultra light bulbs which was purchased at AutoZone and the owner Mario got very loud and ignorant because I purchased my own bulbs, and finally he told me he does not want my service after I told him I have money to pay for the bulbs to be installed, so my experience is that they can be very rude and obnoxious to certain classes of people…!!!