Brake repair service near Everett, MA

The owner is rude, inflexible, and ignorant. He refused to allow my agent to pick up my car, EVEN WITH A SIGNED AFFIDAVIT. My guess is he wanted the 3 extra days "storage" he was going to claim. He claimed he had no FAX to accept a signature and no INTERNET to accept a scanned form. He is a liar and a cheat, and downright rude and miserable. STAY AWAY IF POSSIBLE. WELLESLEY POLICE, PLEASE REMOVE HIM FROM YOUR ACCEPTABLE LIST OF TOWING COMPANIES!

Been going here for over 12 years and can't express enough about the knowledge and courtesy of the shop owner and employees. Look forward to many more years of coming here!

WATCH YOUR WINDSHIELD WIPERS!! THEY RIP YOUR WINDSHIELD WIPERS SO YOU HAVE TO GET NEW ONES TO PASS INSPECTION. I WAS THERE 2 MONTHS AGO AND THEY DID IT TO 2 CARS IN FRONT OF ME AND MYSELF. MY HUSBAND WENT THERE THIS WEEK AND THE SAME THING JUST HAPPENED TO HIM..

Dave and Chip are wonderful professionals who really care about you and your car. They know Audi's and BMW's inside out and are committed to doing the best job possible. They also take extra time to make sure you understand what is needed and why. I recently had to have my car towed because of a check engine light and, what we thought to be a low oil pressure light. Both Dave and Chip spent hours going over the car trying to diagnose the problem and talking to my husband and myself. It turned out to be nothing serious and I was charged the Diagnostic fee only. I have since taken it back for service and couldn't be happier. They charge a fair price for great work. As an Audi owner for many years I have found that many mechanics really don't know how to work on my car or misdiagnose issues. This will not happen with Village European. I would not hesitate to recommend them.

Make sure to take physical pictures of everything that is broken or needs repair that you’re already aware of, prior to bringing your vehicle into this shop. They will exploit those damaged/failing parts and cause further damage to them. It seems to be part of a ploy to generate revenue for their shop because they will then try to get you to make the repairs there. Don’t expect any accountability either…. They seem to have temporary amnesia when confronted about damage that they were clearly responsible for. Alan Symmes and company - stop believing that each customer that steps foot in your shop, is as naïve as you paint them to be. These are the types of mechanics that will pull the bait and switch on you, if presented with the opportunity…. You know, replacing your new parts in working condition with used/failing parts to swindle honest customers out of their own money.

Volkswagen Gallery’s team of talented professionals goes above and beyond the expectations of Massachusetts VW enthusiasts, offering safe, reliable vehicles backed by top-notch auto service.

Turnpike Service Inc. is now under new management. I have followed the mechanic, Patrick from Beverly to South Hamilton and now to Topsfield. He is the fairest and most honest mechanic that I have ever met. He has been working on my 1998 Jeep for over 5 years now and keeps it "running better than new." He has never tried to sell me things that I do not need and will not "replace" parts simply because I feel that they are getting old. He constantly asks me, "when is the part going to break? A year from now or ten years from now?" I never have an answer for him but I find that his answer is always quite sobering. Simply put, why fix something that is not broken? When it (or if) it breaks we can deal with it then. He constantly tells me to save my money! Imagine that!!! He has kept my Jeep running to perfection and I appreciate it greatly. Heck, I have followed him for 3 towns now and I would follow him again! In a way I want to keep Turnpike my little secret but after the way he has treated me over the years I feel that it is only right of me to let the rest of the world know about Patrick too and hopefully he will become as successful as he wants to be. Just as long as I still get special treatment and to the front of what is sure to be a long line in the future. Just kidding, but not really. LOL.....

I found Paul through a recommendation of a friend. As a loyal BMW owner for many years, and one who babies my car and want to make sure it's got the best care, I was really happy to find Paul. He is not only a BMW owner, but knows these cars inside and out. I had a heating system issue, we spoke about it over the phone twice, he ordered more parts than needed so when I brought it in he had the correct part (regulator) on him and fixed it within an hour. He simply returned the part that was not needed. I was able to get work done in the waiting room (with wifi) and when I recently had another issue (cracked rim), he quickly diagnosed the problem too. It's great to find a mechanic I can trust AND who is reasonable (I priced him about against another non-dealer BMW mechanic and he was a bit cheaper!). Thanks Paul for your help and care. When my car is in need of service again I'll certainly be back!