Collision repair service near Groton, MA

Great customer service, really helped me out with the rental car which was ready for me at Needham Collision when I dropped off my car and and I was able to return it to them as well. Kept me updated through the whole process. Really friendly and knowledgeable staff.

These guys did a great job on my Mercedes, and after all the repair tinted my windows for free and detailed the car!

We are a family owned and operated collision shop that deals with every aspect of the repairing process. From initially fixing the vehicle to pre-accident condition to servicing vehicles and repairing fleet vehicles. We provide only the highest quality in repairs and use only the highest quality of products to achieve a flawless repair. We update customers daily via email with pictures of the progress we have made or by telephone so customer is always in the loop with what is going on with their vehicle. We strive to provide something that other shops can't deliver and that's quality and customer satisfaction. We also work closely with all insurance companies and repair all vehicle makes.

This business is run by dishonest people. They gave me an estimate in writing and lowered it down for cash money( red flag ) . I dropped off my car and the next morning I got a call saying that I am suppose to bring the part to be installed which wasn't true and wasn't on the estimate. I asked to speak to the owner Rick who was extremely rude from the minute he came on the phone and I told him that the estimate stating the part is included with $6.25 % tax. He claimed that this is just paint and the waste charge. At this point I said "are you charging me tax on wasting?" He got very defensive and asked me to pick up my car. I was so happy to pick up my car not fixed by people like him and his unprofessional, dishonest, liars staff. I don't recommend this business to my enemy.