Brake repair service near Hudson, MA

They can never get things done right the first time. Bought my tires here a few months ago. They sold me tires they did not have in stock, requiring a return visit, then when they were installed they were out of balance, requiring a second return visit. Had them rotated at 6000 miles, then had to return again for a violent shaking due to the needed alignment that they checked for but failed to tell me about. Car has been on the lift for 3 hours now while I wait. SAVE YOUR TIME, DO NOT GO HERE!

AMAZING! My car broke down in Franklin, I live in Watertown...had it towed to Mark's thanks to AAA. I had no clue where to take my car as it was late and everything was closed ( good thing for google looking for local places ). He owns the place and worked on my car, he did not over charge on labor and he did not lie about the cost of parts to make money ( I have had this problem with places in Watertown, Midas, Firestone and the list goes on..although Perfection in Watertown is decent). After he fixed my car he took it for a drive and it was rainy so he replaced my awful wipers free of charge. He inspected all of my brakes free of charge ( my problem was right front brakes ). My car was fixed in no time and he offered to pick me up from the train station as I was not sure how I was going to get back to Franklin, but I ended up getting a ride. His place was very nice, he was very nice..you could tell he loves what he does. It was overall a wonderful experience. He was very honest and I will be making the drive to Franklin for all my car needs..yes, it was that good! Finally, honesty!! Thanks Mark, you saved the day and did not kill my wallet!

Replaced my alternator, i was stuck on the side of the road and gideon came and jumped my car and replaced the alternator at an affordable rate, timely manner, and warrantied his work. Highly recommend.

Make sure to take physical pictures of everything that is broken or needs repair that you’re already aware of, prior to bringing your vehicle into this shop. They will exploit those damaged/failing parts and cause further damage to them. It seems to be part of a ploy to generate revenue for their shop because they will then try to get you to make the repairs there. Don’t expect any accountability either…. They seem to have temporary amnesia when confronted about damage that they were clearly responsible for. Alan Symmes and company - stop believing that each customer that steps foot in your shop, is as naïve as you paint them to be. These are the types of mechanics that will pull the bait and switch on you, if presented with the opportunity…. You know, replacing your new parts in working condition with used/failing parts to swindle honest customers out of their own money.

Volkswagen Gallery’s team of talented professionals goes above and beyond the expectations of Massachusetts VW enthusiasts, offering safe, reliable vehicles backed by top-notch auto service.

My keys and phone were locked in the car so I couldn’t call AAA. I was at Star market on Mt. auburn street, walking distance from Vahe’s garage. They were very busy, but he sent his assistant to help me. After 15 minutes, we couldn’t get the door unlocked. Then Vahe came out himself and spent more time until he got the door open. He was so kind, and competent, then he wouldn’t let me pay.

Best service ever. Very friendly people. Price was reasonable. Highly recommended them and Female Friendly!! -Beck Mensah

I had a very negative experience, I can see that CLM Auto kisses up to certain classes of people in the community because all I asked was to put in two Sylvania ultra light bulbs which was purchased at AutoZone and the owner Mario got very loud and ignorant because I purchased my own bulbs, and finally he told me he does not want my service after I told him I have money to pay for the bulbs to be installed, so my experience is that they can be very rude and obnoxious to certain classes of people…!!!

I own a BMW 328Xi and was looking for a guy who doesn't rip me off but is knowledgeable about the European cars. Mechanic Advisor suggested Nicks which is right off the exit 32 on I93. Nick was very sensible and had given me the best estimate I could get. Even though I was keen on getting other things fixed, Nick suggested that they were in decent shape for now. That is the best quality about Nick. He will only fix what is needed and doesn't not rip you off with sky high estimates. If you have a European car, then this is your guy. Period! Thanks Nick, Abhi