Volkswagen service near Medford, MA

Hands down i give this shop the best mechanics in Somerville/ Boston area. I take my car herre when ever there's a problem and they always quote me a fair price and do great work. Also, it's so nice to find an honest mechanic. If you need work done to your car come here. you won't be disappointed.

I can't give enough praise to Luis and Dina. I lived in MA for three years from '05-'08 and took my '99 VW Passat there for EVERYTHING it needed during that time. New brakes, regular oil changes, even a serious collision. Fast forward three years: I'm living in California and involved in a class action lawsuit against VW because they make terrible cars (Google Volkswagen water egress, you'll see what I mean. P.S. - don't ever buy a Volkswagen) and Luis and Dina help me get old invoices and documents that I've lost long ago.

They always ensure the customer is happy. They are very flexible, convenient and just great guys. Thanks for checking my heat, the old car is nice and toasty warm. As always you are the best. Thanks, Bunny M

I had an awesome experience with Charly, who owns the place. I am mildly up on cars (and people), enough to know when I'm getting ripped off. I think. Charly was awesome. When I showed up to First Foreign, Charly made sure he dropped what he was doing to come deal with me personally. He spent a few minutes going over the car with me, and made sure he understood everything I was having trouble with before he let me go. The next day, he called with a list of fix-it opportunities, and we made a plan on what we were going to work on. He did an awesome job of being consultative, rather than selling--he gave it to me straight, and I was the boss of what we actually worked on. He then made sure to give me price estimates on everything, spelling out parts & labor costs. He made sure I knew about all my options (like with tires, I could pick between the more expensive factory tires and a less expensive after-market brand. We talked about my driving pattern, and he suggested I go for the less expensive option). He gave me a day estimate and stuck to it. The price was awesomely reasonable for all the work that was done (he even took care of a few quirks for free). I picked up the car during the weekend, and Charly made sure to talk to me on Monday about what was done, what he thinks is left to do, and what to do going forward into the future (how/where to sell this car and get a different one, when it's time to move on). He did an awesome job building a relationship with me--I'll be a customer as long as I'm within driving distance. By the way--the car drives like butter. I never thought it would drive so well.

STAY AWAY! Huge part $ markup, questionable work, and Nickle and Dime central. Let me start by saying I was refereed here by a friend who has his work done here and always gets a good deal because he knows an owner. I made an assumption that his relationship with the owner would at least keep me from getting totally screwed on the work that was done. After I saw the bill I was shocked. I told my friend and he said he would talk to the owner about it. Unfortunately the owners response was that my 2007 Pontiac Grand Prix was not easy to work on and he thought the price was fair. The following is a breakdown of the bill based on the work done. You be the judge if you think it sounds fair. 4 New Brake Rotors: $330. (Local Auto store price:$150, and no, they did not install 'high end or gold plated rotors' on my car) Brake Cleaner/Degreaser: $4.73 (You can get a full can of the stuff for this price or less, this is one example of the nickle and dime job) Labor 1 hour ($97.59): One of the few reasonable estimates/charges I found on the bill. Although the cost may seem high the national average in 2009 that mechanics made was about $45 so I don't believe this charge to be outrageous. 6 Spark Plugs: $80 (Local Auto store price:$42 prices on spark plugs range so the actual spark plugs they installed could have actually cost less) Labor 2 hours: This labor charge is ridiculous. Search for an image of a 2007 Grand Prix engine. You will find the 6 plugs are nicely aligned and couldn't be in a more accessible location. 2 hours to change 6 spark plugs tells me they don't know what they are doing. Or this is another excessive charge. AC Expansion Valve: $88 (Local Auto store price:$44-68 depending on brand) R134A refrigerant: $46 (Not sure how much of a mark up this is but based on the other prices I'm guessing its over 100%) Labor: 1.9 hours: This was for: AC system test heating and air conditioning, diagnose/test includes: partial charge, pressure a

Fixed a couple of issues with my tranny, 2001 Pontiac Grand AM. My biggest take away was just how nice they were. I never felt like I was being taken advantage and they stayed within their quote even though labor was 5+ hours more than the estimate . If you need work done just call them!! Any work Auto repair too!

My keys and phone were locked in the car so I couldn’t call AAA. I was at Star market on Mt. auburn street, walking distance from Vahe’s garage. They were very busy, but he sent his assistant to help me. After 15 minutes, we couldn’t get the door unlocked. Then Vahe came out himself and spent more time until he got the door open. He was so kind, and competent, then he wouldn’t let me pay.

Best service ever. Very friendly people. Price was reasonable. Highly recommended them and Female Friendly!! -Beck Mensah

We pride ourselves on our commitment to quality service. Here are the people working for you every day to repair your vehicle. Jaime & Manny DoVale, Owners Certified Automotive Solutions is a family business owned by brothers Jaime and Manny DoVale. Jaime has experience in all aspects of auto repair spanning over 30 years in the industry. He is an ASE Certified Master Technician and ASE L1 certified. He specializes in electrical repair, diagnostics and fabrication. Residents of Melrose, Jaime and his wife have five children. In his spare time, Jaime enjoys teaching martial arts and educating women in self defense. Manny studied electrical engineering at the University of Massachusetts, and has over 20 years of experience in the auto repair industry. He is an ASE Certified Master Technician, and specializes in electrical repair and diagnostics. When he's not working, Manny enjoys playing tennis, camping and water skiing. Having immigrated from Venezuela as children, Jaime and Manny are fluent in English, Portuguese and Spanish.

Professional, quick, and reliable. Murat has helped me in more than one pinch, and is the kind of mechanic you usually can only hope to find. No rip-offs, honest assessments, and a generally nice guy on top of it all.

Your Boston Independent Audi and Volkswagen Auto Repair Specialist!

Went into the shop thinking my car was going to be very expensive to fix because of terrible sound in the rear. Put me at ease when he diagnosed the issue and was quick cheap fix. Very honest guy Fran is. Highly recommended.

Our Boston service centers are locally managed and serve as an operations center for our sales representatives, customer service representatives, and mobile technicians. Our trained staff will be personally handling your glass claim instead of some nameless operator working in a giant call center hundreds of miles away.